There’s nothing better than getting someone into that empty seat in the office. No more picking up the extra work load—the stress is finally off! That is until your new hire comes in and doesn’t seem to have the exact skill set you were looking for. Maybe you rushed through the interview process in a desperate attempt to find someone new, or maybe the new hire just looked great on paper and interviewed like a pro.
In a day of “resume writers,” and courses that train specifically on how to write an outstanding resume, people can more often than not sound really great on paper and then walk in and be lacking general skills. You can avoid a lot of headaches down the line if you create and administer a general skills test for your company. This should include basic day to day activities that go on in your workplace. Examples could be things like typing, grammar, communication, basic math, etc.
It can also benefit a new employee to have a mentor in their department to help them get acclimated into the company. This could be the supervisor of the department or the person that used to be in their position.
Make sure your new hire knows and understands your company’s core values. Ideally they will have done some research about your company prior to being hired. But be upfront to see what they know and inform them of what else they may need to initially know.
Make sure they know proper email and phone etiquette for your company. If you answer the phone a specific way, make sure they are informed. When writing emails does your company use a conversational approach or a straightforward to the point approach? Is it different depending on the client? Make sure you address all these things on their first day. Communication is extremely important and you don’t want them to mistakenly offend anyone.
There will most likely always be a few bumps in the road when hiring a new employee, but you can make the transition easier for everyone if you are prepared for those possible bumps in the road. Have a plan for every new employee and implement it the second they walk through that door.
Contact Helpmates today to help you get the employees you have been looking for. We guarantee their performance!