http://www.helpmates.com/ Helpmates Staffing Services, Great Jobs, Great People, Great Companies. en Copyright 2012, Helpmates Staffing Services a Trust Temporary Services, Inc. Company Tue, 07 Feb 2012 06:05:19 -0800 http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3317&ref=137009377ecffe2 Description: Successful candidate will be handling complex legal issues, litigation prevention and control, negotiation of settlements, lien resolutions and cost containment. We currently have an exciting, career opportunity for a Workers Compensation Claims Examiner in South Bay office. The Claim Examiner is responsible for administration and management of workers compensation claims. Duties & Responsibilities: Negotiate outstanding liens Oversee new set-ups, reserves and instruction sheets Prepared legal referrals, provide direction to and monitor defense attorney Request settlement authorization/notification Identify, prevent and mitigate potential penalties Essential Skills and Knowledge: 3 years plus of claims examiner experience Self-Insurance Certificate WCCP is a plus. Effective in oral and written communication. Must work with all levels of employees Minimum Education Required: High school diploma or equivalent work experience Special Skills Preferred: IEA Basic Class Required Must successfully pass a criminal background and drug screen Hours: Monday-Friday 8am-5pm ***please submit your resume to torranceresumes@helpmates.com for immediate consideration. helpmates.com-1-137009377ecffe2 Tue, 07 Feb 2012 06:02:01 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Legal, Healthcare, Customer Service, Administrative Administrative/Clerical 137009377ecffe2 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3353&ref=136405077ecff8c Orange County based industry leading call center is seeking upbeat Customer Service Representatives that are able to maintain a sense of humor, a positive attitude and an effective communication style with customers and colleagues. Customer Service Representatives provide world class customer support via telephone calls, chats and emails. We are specifically seeking Customer Service Representatives with extensive high volume call center experience! The Customer Service Representative will be responsible to: Communicate effectively with customers via email, live chat, and telephone Respond to customers’ inquiries; research, resolve, and follow up on customer issues Assess customer needs and provide appropriate recommendations and solutions Maintain and update customer service database appropriately documenting all transactions and pertinent interactions Assist customers with placing orders and diligently follow up with customers regarding their existing and previous orders Serve as liaison between distributors and other partners on customer’s behalf Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems, and determine an agreeable resolution to a customer’s problem and follow through to ensure a level of service that presents an overwhelming positive customer service experience The Customer Service Representative must: 6+ months customer service experience; high volume call center experience preferred Possesses excellent communication, collaboration, customer service and superior interpersonal skills Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate startup Positive, can-do attitude and sense of humor are both absolutely required Excellent documentation and communication skills (verbal & written) Ability to empathize with and prioritize customer needs Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned Ability to maintain a calm, professional demeanor when faced with high demand, high volume workloads Solid comprehension skills - ability to clearly understand and restate the issues the customer presents Ability to focus on and resolve customers’ issues without distraction Excellent composition skills - ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independently Ability to maintain regular and reliable attendance and work a flexible work schedule during peak periods Type 35wpm helpmates.com-1-136405077ecff8c Mon, 06 Feb 2012 20:02:02 -0800 2012-02-07 1200 Main Street #B, Irvine, CA, 92614, USA Contract, Temporary Customer Service Administrative/Clerical 136405077ecff8c Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3549&ref=137874777ecff8b A reputable Orange County organization is looking for outstanding Customer Service Representatives. The ideal candidate for the Customer Service position will have 1 year, minimum, of previous Customer Service experience in a high volume call center environment. Customer Service Representatives must have a positive, outgoing and energetic personality and be able to work in a fast paced environment. In addition, Customer Service Rep's must have accurate/efficient data entry skills and be adept at navigating the internet, while working on multiple screens. The Customer Service Representative duties will include, but are not limited to the following: To accurately increase, verify and update database files of key decision makers in the Healthcare Industry. Obtain new names for new sites on the database files. Obtain new names for open positions and titles at existing sites in the database files. Verify all existing database information for accuracy. Update, change/delete verified information. Accurately enter all completed call sheet information into the database. Call directory assistance to determine area codes and phone numbers of new sites. Pay: $12.00 per hour plus bonus eligibility of up to $5.00 Schedule for Customer Service Representatives: The following schedule is available, Monday-Friday from 6:00AM-3:00PM Requirements for Customer Service Representatives: Must have a minimum of one year of customer service experience or telemarketing in a call center environment Must possess excellent verbal and written communication skills Must be able to work in a fast paced environment and have excellent time management skills Must have accurate data entry skills, strong attention to detail Must be able to pass a criminal background check and drug screen helpmates.com-1-137874777ecff8b Mon, 06 Feb 2012 19:02:01 -0800 2012-02-07 1200 Main Street #B, Irvine, CA, 92614, USA Contract, Temp to Hire Customer Service Administrative/Clerical 137874777ecff8b Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3377&ref=12346577ecff8a Leading targeted publisher and distributor of magazine and books providing information on pets, lifestyles and hobbies is seeking Inside Sales Representatives to join the growing Inside Sales Representative team. The Inside Sales Representatives sell classified advertising by renewing and reinstating existing accounts, upselling current advertisers, and selling to leads provided by the internal database group. This position manages a territory of a number of active accounts as well as prospects for new accounts. The Inside Sales Representatives will responsible to: Maintain a consistent volume of outbound calls selling classified ad space Upsell current advertisers Lead generation and follow up The Inside Sales Representatives candidate must: Ability to self motivate and work within a goal oriented environment Handle 100-125 outbound calls per day Have excellent communication skills- both written and verbal Professional phone demeanor- strong outbound sales and marketing experience 1-2 years of sales experience Strong typing skills of 35-40wpm Intermediate knowledge of MS Word, Excel, Outlook helpmates.com-1-12346577ecff8a Mon, 06 Feb 2012 18:02:01 -0800 2012-02-07 1200 Main Street #B, Irvine, CA, 92614, USA Contract, Temp to Hire, Temporary Sales Administrative/Clerical 12346577ecff8a Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3369&ref=136892877ecff89 A reputable Orange County organization is looking for outstanding Telemarketers. The ideal candidate for the Telemarketer position will have 1 year, minimum, of previous Telemarketing experience in a high volume call center environment. Telemarketers must have a positive, outgoing and energetic personality and be able to work in a fast paced environment. Telemarketer duties will include, but are not limited to the following: Providing first-class customer service Must have strong communication and written skills. Answering customer inquiries via phone or email Providing rate quotes for potential customers Interacting with other departments to resolve customer related matters Pay: $10.00 per hour plus commission Schedule for telemarketers: The following schedule is available, Monday-Friday from 9:00AM-3:00PM Or Monday-Friday 3:00PM-9:00PM. Including every other Saturday 9:00AM-2:00pm. Requirements for Telemarketers: Must have a minimum of one year of customer service experience in a call center environment Must possess excellent verbal and written communication skills Must be able to work in a fast paced environment and have excellent time management skills Must be proficient in MS Office, including Word, Excel and Outlook Must be able to pass a criminal background check and drug screen helpmates.com-1-136892877ecff89 Mon, 06 Feb 2012 17:02:02 -0800 2012-02-07 1200 Main Street #B, Irvine, CA, 92614, USA Contract, Temporary Sales, Customer Service Administrative/Clerical 136892877ecff89 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3586&ref=File+Clerk+-+477ecff88 A prestigious bank located in Cypress is looking File Clerks. The File Clerks will be responsible for reviewing and filing of loan documents. All interested candidates must have at least 6 months of recent general clerical and filing experience or have recently completed one semester of college, be able to lift up to 25 lbs and stand on their feet for the duration of the shift. File Clerk responsibilities may include but are not limited to the following: Filing and stapling documents Attaching headers by color codes on files and barcodes on header sheets Numeric and terminal digit process filing Pulling and prepping releases to be sent out Scanning and or copying files Shifting files and moving loan documents Reviewing loan documents and verifying signatures on documents Pay: $9.00 per hour Must be flexible to work the following schedule: First Shift: Monday through Friday Must be flexible to work any consecutive 8 hours between 7:00am-6:30pm Must be flexible to work 30 to 40 hours per week Must be able to work mandatory overtime, including Saturday To be eligible for the File Clerk position, candidates must meet ALL of the following requirements: Must have at least 6 months of recent clerical experience or have recently completed one semester of college Must be able to file and staple for entire shift/8hours per day Must be able to pass criminal background check and finger print check Must have intermediate computer skills Must have good communication skills Must be very detailed with excellent proofreading and filing skills Must be comfortable with repetitious tasks Must be able to lift 25 pounds Must be able to stand on feet for entire shift helpmates.com-1-File+Clerk+-+477ecff88 Mon, 06 Feb 2012 16:17:24 -0800 2012-02-07 13221 South Street, Cerritos, CA, 90703, USA Contract, Temporary Administrative Administrative/Clerical File Clerk - 477ecff88 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3570&ref=0120201277ecff87 A Local Medical Management Company is seeking a Revenue Recovery Senior Analyst/ Pharmacy/Bio Data Analyst. This position is a direct hire opportunity paying between $70,000 to $80,000 depending on experience. A qualified candidate would be a highly skilled professional with a minimum of 5 years experience in Managed Care and/or Pharmaceutical pricing and analysis to perform the following job functions with in the Revenue Recovery Dept. under Finance. Level of Education Required: Bachelor Degree in Business Administration: Accounting, Finance or Related Field. MBA Preferred. Level of Experience Required: Advanced experience and knowledge in pricing, billing, and, or paying pharmaceutical/biological drug claims. Knowledge of Medicare Part B and D Categories. Pharmacy Technician experience is a plus. Advanced experience in processing via Access,as well as Excel software knowledge. SQL skills are desired and knowledge as well as working experience using ICD-9 and HCPC coding. For immediate consideration of this position, please call Helpmates at (909)484-2688. helpmates.com-1-0120201277ecff87 Mon, 06 Feb 2012 15:47:01 -0800 2012-02-07 9267 Haven Avenue #180, Rancho Cucamonga, CA, 91730, USA Contract, Full-Time, Permanent, Temp to Hire Healthcare, Customer Service, Administrative, Accounting and Finance Administrative/Clerical 0120201277ecff87 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3189&ref=7777777777ecff85 We are seeking an Administrative Assistant with 3 plus years of experience in the insurance industry. Administrative Assistant will be responsible for maintaining calendars, scheduling appointments, travel arrangements and tracking department projects. Responsible for all routing of incoming e-mail and mail. Filing, Data entry, photocopying, faxing and other duties assigned REQUIREMENTS: Must have 3 years experience performing administrative tasks Legal Knowledge a plus Proficiency in Microsoft Office 2007 applications Must be able to pass criminal background check and drug test prior to start For immediate consideration please call to set up an appointment 909-484-2688 helpmates.com-1-7777777777ecff85 Mon, 06 Feb 2012 13:59:16 -0800 2012-02-07 9267 Haven Avenue #180, Rancho Cucamonga, CA, 91730, USA Contract, Temporary Administrative Administrative/Clerical 7777777777ecff85 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3453&ref=33333377ecff85 Growing company in Riverside is looking for a Temporary Executive Administrative Assistant with at least 3 years of experince in the Information Technology (IT) industry. Requirements: At least recent 3 years expereince as an Executive Asstistant in the IT Industry Profesional demeanor and positive attitude Proficient in MS Office 2007 (MS Word, MS Excel, Outlook) Ability to multi-task and work well under pressure Experienced in auditing and risk analysis Ability to work a temporary project Must have a high school diploma or GED Ability to pass a background check and drug test Please call our office if you meet all the above criteria at 909-484-2688. helpmates.com-1-33333377ecff85 Mon, 06 Feb 2012 13:53:58 -0800 2012-02-07 9267 Haven Avenue #180, Rancho Cucamonga, CA, 91730, USA Contract, Temporary Administrative Administrative/Clerical 33333377ecff85 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3511&ref=989877ecff85 Job Description: Seeking energetic individual who has been an HR Generalist for at least 2 years. The position is part time for about 20 hours per week. Position is temporary and will last 2 to 3 months. Ideal candidate will have Human Resources experience in a corporate environment and reponsible for leading all generalist functions in the department. These functions include employee relations, recruiting, performance management, leave and/or termination processing, clerical duties, and benefit administration. Performs customer service functions by answering employee request and questions Assists with processing of Terminations Processes requests for temporary personnel and acts as liaison with temp agencies Recruiting Benefit Administration Performance Evaluation Process Leave Processing HRIS Data Entry and Reports Request for Education Reimbursements Workers Compensation and Ergonomics Set up new employee files and complete required documentation Prepares materials for new hire orientation Prepares new employee files Enters new hire and termination employee information in HRIS Processes and routes Employee Change Forms (ECF) to appropriate party Processes mail Responsible for maintenance of confidential personnel files and personnel actions Assists with filing of documents in Human Resources and general files Type forms, memos and routine correspondence Assists with various research projects and/or special projects Other duties as assigned Job Requirements: Minimum 2 years of proven HR Generalist experience in a corporate environment (with 400 plus employee's preferred) Experience working in the healthcare field preferred AA and/or PHR/SPHR certification a plus Previous recruiting and benefit administration experience Interpersonal skills- maintains confidentiality, remains open to others' ideas and exhibits willingness to initiate new processes or ideas Advanced skills in Microsoft software Experience with ADP preferred Knowledge of Federal and California law sufficient to execute duties in an effective and fully compliant manner. Ability to provide excellent customer service Ability to manage and prioritize multiple projects Strong oral and written communication skills helpmates.com-1-989877ecff85 Mon, 06 Feb 2012 13:53:26 -0800 2012-02-07 9267 Haven Avenue #180, Rancho Cucamonga, CA, 91730, USA Contract, Part-Time, Temporary Human Resources, Healthcare Administrative/Clerical 989877ecff85 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3416&ref=2345177ecff85 A Large Retail chain is seeking a Technical Support Specialist for their 24 hour Call Center location in Riverside County . Must have recent two years of experience with Basic Networking, LAN, and have both software/hardware experience . Will be responsible for in house support of staff which includes fixing and troubleshooting Desktops, Computers, and Printers. Must have experience installing computers, new hard drives, printers, routers, and cabling. Position is Temporary to Hire and the pay scale is between $15 to $17 depending on experience. High School diploma or GED equivalent (Must be able to provide proof) Must be able to rotate shifts (1st, 2nd, or 3rd shift) and be able to work Weekends and Holidays Must be able to pass a criminal background check and drug test Must be able to provide verifiable work history and references Must have recent hands on experience with hardware and software. Must have ability to install a new hard drive. Familiarity with installing computers, printers, routers, and cabling. Ability to fix computers that have "crashed", internet is down, etc. Must be able to support all in uses of all Call center/DC which includes Basic Networking and LAN Must have experience with fixing and troubleshooting Desk tops, printers, and computers Familiarity with File Navigation (Finding a file from a given patch c:\documents and settings\meg\myfile.xls) Basic understanding of internet protocol (What does an IP address look like? What is if for?) Basic understanding wireless network technology, troubleshooting and repair (even from home use) Familiarity with command prompt (ping testing) Any experience with issue resolution (troubleshooting root cause, asking questions and obtaining information for resolution) AS/400 experience a plus PC proficient in a window environment to include Microsoft Word, Outlook and Excel Ability to work in a team environment and strives to be a team player Excellent communications skills Strong Organizational and Prioritization skills Able to represent the company in a professional and positive manner If you meet the criteria above, please contact us at 909-484-2688. helpmates.com-1-2345177ecff85 Mon, 06 Feb 2012 13:52:23 -0800 2012-02-07 9267 Haven Avenue #180, Rancho Cucamonga, CA, 91730, USA Contract, Temp to Hire Information Technology Administrative/Clerical 2345177ecff85 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3192&ref=78878878777ecff85 A fast paced company in the Inland Empire is looking for a Office Clerk. The Office Clerk will be responsible for creating, maintaining and reporting inventory, transfers and sales data as well as providing general administrative support. Duties for the Office Clerk will include but not be limited to the following: Create, edit maintain and provide various reports, forms and spreadsheets daily File and organize documents Enter various data into AS400 system Provide daily support to Procurement & Inventory Departments Book and prepare for meetings and luncheons Handle travel arrangements for management Communicate with various internal and external departments, companies and vendors Answer questions from employees and/or the public Conduct searches to find needed information, using such sources as the internet. Other duties assigned by Manager Pay: $10.00-$12.00 per hour depending on experience Schedule: Monday through Friday, 8:00am to 5:00pm Must meet all of the following requirements: Must have a minimum of 3 years of Logistic/Purchasing/Inventory Control and/or Office Administration Must have previous Assistant Clerk experience Must have advance computer skills in Microsoft Office 2007 programs (Word, Excel and Outlook) Must be familiar able to edit and/or create Microsoft Excel pivot tables and formulas Must be analytical and have excellent problem solving skills Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. Must have excellent communication skills (verbal and written) Must be detailed oriented and have outstanding time management skills Must have a full grasp of the English language including grammar and spelling Must have excellent customer service skills AS400 experience a plus! Must be able to pass a criminal background check and drug screen For immediate consideration please call 909-484-2688 helpmates.com-1-78878878777ecff85 Mon, 06 Feb 2012 13:48:02 -0800 2012-02-07 9267 Haven Avenue #180, Rancho Cucamonga, CA, 91730, USA Contract, Temporary Administrative Administrative/Clerical 78878878777ecff85 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3339&ref=132475877ecff85 Well established financial leader is seeking Administrative Assistants to support the Global Wealth Management division with administrative needs. The Administrative Assistant position is a temporary to hire opportunity and will support 2-4 product managers. The Administrative Assistant will be responsible to: Maintain a dynamic calendar Compose correspondence Prepare and track expense reports Schedule domestic travel arrangements Coordinate and order business lunches and dinners for executives Transcribe, revise, and file correspondence, memoranda, reports, and contracts Maintain a follow-up log of outstanding matters and drafted follow-up letters The Administrative Assistant must: Possess 5+ years of administrative support experience Strong knowledge of the entire MS Office Suites including Word, Excel, Outlook and PowerPoint Have exceptional communication skills both written and verbal Must be detail oriented, proactive and meticulous Must have great writing skills and strong organizational skills Background check, drug screen and credit check required! helpmates.com-1-132475877ecff85 Mon, 06 Feb 2012 13:02:02 -0800 2012-02-07 1200 Main Street #B, Irvine, CA, 92614, USA Contract, Temp to Hire Administrative Administrative/Clerical 132475877ecff85 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3241&ref=79797977ecff84 Growing company in Ontario is seeking a sharp and mature Executive Assistant with a minimum of 5 years of recent experience in the logistics industry. The requirements are as follow: 5-10 years of recent administrative support in the logistics industry. Excellent grammar and editing skills. Proficiency with database research. Solid organizational skills, detail orientation and the ability to prioritize and multitask. Self-motivation, initiative, and the ability to achieve goals independently. Superior written and oral communications skills. The ability to work effectively with teams and sales executives. Computer proficiency in a Microsoft Office 2007 environment. Knowledge of AS400 Ability to pass a criminal background check and drug test If you meet the requirements stated above, please contact us a t 909-484-2688 helpmates.com-1-79797977ecff84 Mon, 06 Feb 2012 12:07:26 -0800 2012-02-07 9267 Haven Avenue #180, Rancho Cucamonga, CA, 91730, USA Contract, Temp to Hire Administrative Administrative/Clerical 79797977ecff84 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3581&ref=137362577ecff80 Home Health Sales Account Representative We are currently seeking high energy self-starter sales driven Home Health Sales Account Representative for the South Bay area immediately. The Home Health Sales Account Representative must be energetic, competitive and eager, this is a great opportunity and has fantastic growth in this rapidly expanding company. Available positions: 2 Direct Hire: 40k plus commission Location: South Bay Home Health Sales Account Representative Responsibilities: Promote relationships with current clients such as medical facilities and doctors Will be responsible for the sales and marketing of service to clients Responsible for assisting sales team in account attainment Will be handling customer’s questions and service issues Assist in interviewing, background checks, references in hiring process External recruitment of staff through various sources Home Health Sales Account Representative Requirements: 5 years of customer service experience Knowledge in Home Health Required BA/BS Must be high organized, detailed orientated, energetic Great work ethic, leadership skills and interpersonal skills Must have previous Sales experience Must pass criminal background check and drug-screen For immediate consideration please submit your resume to nramos@helpmates.com helpmates.com-1-137362577ecff80 Mon, 06 Feb 2012 08:02:02 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Full-Time, Permanent Sales, Healthcare, Customer Service Administrative/Clerical 137362577ecff80 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3582&ref=137364877ecff7e Reputable banking institution located in Orange County is seeking a passionate, innovative Executive Assistant to support the CEO! This banking institution is a local, community focused company that is committed to building relationships, providing excellent service and maintaining financial strength. Ranked as one of the Top 10 mid-size workplaces in Orange County for 2010 we are looking for a top notch Executive Assistant to support the CEO and Executive staff. The Executive Assistant will be responsible to: Compose correspondence Schedule and calendar a dynamic calendar Assist with the creation of PowerPoint presentations Take Board meeting minutes Weekly, monthly reporting as necessary The Executive Assistant must have: 5+ years of previous experience supporting a "C" level individual Advanced knowledge of the MS Office Suites including- MS Word, MS Excel, MS Outlook, MS PowerPoint Strong attention to detail Excellent communication skills both written and verbal BA degree is a must! helpmates.com-1-137364877ecff7e Mon, 06 Feb 2012 06:52:51 -0800 2012-02-07 1200 Main Street #B, Irvine, CA, 92614, USA Contract, Temp to Hire Administrative Administrative/Clerical 137364877ecff7e Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3583&ref=137364377ecff7e Reputable Orange County Home Health facility is seeking a motivated, self starter Sales Account Representative for a direct hire opportunity in our expanding Irvine location! The Sales Account Representative must be energetic, competitive and eager to learn and grow as this is a great opportunity for growth with this rapidly expanding company. The Sales Account Representative will be responsible to: Promote relationships with current clients such as medical facilities and doctors Will be responsible for the sales and marketing of service to clients Responsible for assisting sales team in new account development and retention Assist with customer inquiries and service issues Assist in the interviewing process, conduct background checks, handle references in hiring process External recruitment of staff through various sources The Sales Account Representative Requirements: 5 years of customer service experience Knowledge in Home Health is a + Required BA/BS Must be high organized, detailed orientated, energetic Great work ethic, leadership skills and interpersonal skills Must have previous Sales experience Must pass criminal background check and drug-screen helpmates.com-1-137364377ecff7e Mon, 06 Feb 2012 06:51:41 -0800 2012-02-07 1200 Main Street #B, Irvine, CA, 92614, USA Full-Time, Permanent Sales, Healthcare Administrative/Clerical 137364377ecff7e Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3297&ref=123456b77ecff29 Seeking Complex Case Manager for healthcare benefits company. Duties will include coordinating resources, researching appropriate cost effective alternatives/options for the catastrophic, chronically ill, identify high-risk members on a case by case basis to achieve realistic outcomes. The primary goal of the Case Manager is to optimize member care in the ambulatory care setting to prevent and decrease emergency room visits and hospital admissions. The CCM Manager is responsible for working closely with the member regarding their identified condition(s) and provides appropriate education directed toward member self-management. Frequency of member contact and communication is determined by the needs for each member. Qualifications: Minimum 3 years of experience in High Risk/Complex Case Management in care setting. Knowledge of Medicare, Medi-Cal, DHS, MRMIB, DMHC and NCQA regulations. Licensed as an active California registered nurse or vocational nurse. California Driver's License with the ability to to provide own transportation within Los Angeles County. Ability to enter data into the computer and extract information from the database. Ability to interact with physicians, patients and service providers using excellent communication skills. Bilingual Spanish preferred. helpmates.com-1-123456b77ecff29 Sun, 05 Feb 2012 21:02:02 -0800 2012-02-07 700 Flower Street #410, Los Angeles, CA, 90017, USA Contract, Temp to Hire Healthcare, Administrative Administrative/Clerical 123456b77ecff29 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3286&ref=G77ecff28 Job Description Energetic individuals who will play an integral role in facilitating the handling and resolution of general support inquiries and escalated calls as well as provide customer service with the highest degree of courtesy and professionalism. The ideal candidate will provide unsurpassed customer service, and should possess excellent verbal and written communication skills. They will be detail oriented, good at multi-tasking and comfortable in a fast paced environment. Use the CRM system to verify and view transaction details and monitor customer relationships. Respond promptly to customer inquiries and resolve escalated matters. Listen to and communicate with customers in a patient, supportive, and reassuring manner. Provide first class customer service. Job Requirements Credit check mandatory. Bachelor's or Associates degree preferred. Must possess a minimum of 1-2 years experience in customer service, call center and/or related environment. Must be flexible and adaptive to shift scheduling changes due to spikes in call volume. Must be computer literate. Experience handling 100+ calls a day. Open availability. Bilingual Spanish a plus. Must have a clear background. helpmates.com-1-G77ecff28 Sun, 05 Feb 2012 20:02:02 -0800 2012-02-07 700 Flower Street #410, Los Angeles, CA, 90017, USA Contract, Temp to Hire Sales, Customer Service Administrative/Clerical G77ecff28 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3267&ref=FC77ecff27 Job Description: Energetic individual familiar with non-profit organizations. I deal candidate will have 3-4 years of human resources experience reponsible for leading all generalist functions in the department. These functions include employee relations, new hire orientations, recruiting, erformance management, HR administration, 401k administration, employee benefits and training. Develop positive employee relations by responding to all employee questions and concerns in a timely and thorough manner. Represent the HR department in a professional manner. Keep senior management informed of all pertinent issues. Maintain all HR records in accordance with compliance laws and policies. Maintain the HRIS system. Assist in recruiting efforts. New hire orientations. Support and communicate HR policies, procedures, and benefits. Work closely with payroll. Administer 401k benefits. Job Requirements: 3+ years of proven HR experience. Experience working with a non-profit organization. Previous recruiting experience. Knowledge of benefits administration. Advanced knowledge of Microsoft Word, Excel, Powerpoint and Outlook. Proficient with HRIS systems. Ability to manage and prioritize multiple projects. Strong oral and written communication skills. Knowledge of Federal and California law sufficient to execute duties in an effective and fully compliant manner. Knowledge of health benefit plans, 401k enrollments/loans/withdrawals/rollover and termination provisions, COBRA sufficient to effectively execute duties related to benefits administration. HR certification a plus. Bilingual Spanish a plus. helpmates.com-1-FC77ecff27 Sun, 05 Feb 2012 19:02:02 -0800 2012-02-07 700 Flower Street #410, Los Angeles, CA, 90017, USA Contract, Temporary Human Resources Administrative/Clerical FC77ecff27 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3343&ref=C1st12377ecff26 Health care provider company seeking customer service/call center individuals. Duties include but are not limited to delivering high quality customer service in an efficient, effective and timely manner promoting a positive image to Plan members, providers and plan personnel. Responsible for learning member's needs building a personal relationship to deliver a superior experience. Responsible for dissemination of information regarding the plan, benefit coverage and other necessary information, in addition to handling, resolving and following up on member complaints or grievances, member or provider requests, eligibility confirmation, member service assistance and other duties as required. Responsible for educating members and maintaining individuals in the Plan by providing them with the tools that allow them to access care. Qualifications: Candidate must have thorough knowledge of the principals and protocols of quality customer service and relations and/or HMO, Medicare experience. Knowledge of medical terminology. Experience working with Medicare and Medi-Cal. Inbound/Outbound call center experience Bilingual Spanish. Ability to motivate and persuade members to continue with the plan. Able to work in a diverse, demanding and evolving environment with strong conflict and problem solving skills. 2 years experience preferred. helpmates.com-1-C1st12377ecff26 Sun, 05 Feb 2012 18:02:02 -0800 2012-02-07 700 Flower Street #410, Los Angeles, CA, 90017, USA Contract, Temp to Hire Healthcare, Customer Service Administrative/Clerical C1st12377ecff26 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3344&ref=UnSoCa77ecff25 Seeking exceptional administrative assistant who enjoys tackling new challenges. Responsibilities: Manage calendars. Arrange and schedule meetings and conference calls. Assist and work with others on various projects and preparations for events or meetings. Answer phones, take accurate messages, and screen/direct telephone calls in a professional manner. Assist in scheduling and managing workflow. Maintain a flow of information between coworkers. Take initiative on requests and inquiries of administrative nature. Take on other tasks such as maintaining the contact database, general office management, managing supplies, etc. Requirements: At least 3 years of experience as an administrative assistant. Demonstrated ability to effectively manage administrative duties. Highly organized professional with the ability to prioritize effectively while working on multiple tasks. Comfortable working with both Macs and PCs, using Microsoft Office applications including Word, Excel, Powerpoint, and Outlook. Friendly and patient, must be able to take charge when necessary. Willing to work flexible hours when necessary. helpmates.com-1-UnSoCa77ecff25 Sun, 05 Feb 2012 17:02:02 -0800 2012-02-07 700 Flower Street #410, Los Angeles, CA, 90017, USA Contract, Temporary Administrative Administrative/Clerical UnSoCa77ecff25 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3578&ref=137348077ecff1b Orange County based distribution company is seeking a professional, detail oriented Data Entry Operator for a 6-week temporary opportunity within their busy marketing department! This Data Entry Operator is an immediate need and could begin as early as tomorrow! The Data Entry Operator will: Review data for accuracy Input data onto existing spreadsheets Perform general office duties, as needed The Data Entry Operator must: Must have solid Data Entry skills Strong attention to detail Intermediate knowledge of MS Word and Excel 2010 Previous experience working in a numbers oriented environment helpmates.com-1-137348077ecff1b Sun, 05 Feb 2012 07:02:01 -0800 2012-02-07 1200 Main Street #B, Irvine, CA, 92614, USA Contract, Temporary Administrative Administrative/Clerical 137348077ecff1b Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3561&ref=Receptionist-177ecfec1 A great company located near the city of Cypress is looking for a Bilingual English/Spanish Receptionist/Front desk Associate with strong communication skills and outstanding phone etiquette. Duties for the Receptionist will include but not be limited to the following: Answering high volumes of calls, screen and transfer as appropriate Greeting and directing all visitors Assisting with opening and distributing mail General data entry Provide general office support for entire company, including special projects Pay: $12.00 -$14.00 per hour depending on experience The following schedule is available. Monday through Friday. Must be flexible to work any consecutive 8 hours between 7:00am – 5:30pm with mandatory overtime as needed. Eligible candidates must meet all of the following requirements to be eligible for the Receptionist position: Must have strong written and communication skills Must be outgoing and energetic Must be proficient in Microsoft Word and Excel Must have at least 2 years of receptionist experience Must have previous switchboard and paging experience Must have the ability to work well in a fast paced environment Must have High School Diploma or GED equivalent Must be Bilingual English/Spanish Previous Switchboard/PBX experience desired Must have High School Diploma or GED equivalent Must pass criminal background check and drug screen helpmates.com-1-Receptionist-177ecfec1 Sat, 04 Feb 2012 17:02:01 -0800 2012-02-07 13221 South Street, Cerritos, CA, 90703, USA Contract, Temporary Customer Service, Administrative Administrative/Clerical Receptionist-177ecfec1 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3567&ref=1373455-BA77ecfebf A leading financial institute in the city of Cypress is looking for a Business Analyst. The Business Analyst will be primarily responsible for gathering and analyzing information. Primary Responsibilities for Business Analyst include but are not limited to the following: Prioritize and maximize opportunities to improve business processes and support critical business strategies as needed Works closely with all levels of management to develop both frequency based and adhoc MIS reports Participates in Operations process improvement initiatives Research and document complex reporting issues Proactively identify issues and/or problems and seek root causes Other duties as needed Pay: $20.00 per hour Schedule: Monday to Friday, 8:00am to 5:00pm with overtime as required Eligible candidates for the Business Analyst must meet all of the following requirements: Must have 2 years, minimum, of Database Management skills using MS Excel and MS Access Must be proficient in Microsoft Office Programs including Visio, Word, Excel and Access Must have knowledge of pivot tables, macros, v look up, and advanced formulas Must be able to manipulate data and database functions required, i.e. forms, queries and reports Must have excellent interpersonal, verbal and written communication skills Must have strong analytical/problem-solving skills Project Management coordinator experience a plus! Mortgage experience a plus! College degree preferred but not required Must be able to pass a Criminal Background Check , Drug screen and Finger Print Check helpmates.com-1-1373455-BA77ecfebf Sat, 04 Feb 2012 15:02:01 -0800 2012-02-07 13221 South Street, Cerritos, CA, 90703, USA Contract, Temporary Information Technology Administrative/Clerical 1373455-BA77ecfebf Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3473&ref=45678977ecfebe An established dental company in Irvine is looking for outstanding Bilingual Customer Service Representatives. The ideal candidate for the Customer Service Representative will have 1 year, minimum, of previous customer service experience and have bilingual Spanish or Vietnamese language skills. The Customer Service Representative must have a positive, outgoing and energetic personality and be able to work in a fast paced environment. Customer Service Representative duties will include but are not limited to the following: Providing first-class customer service Following-up and providing prompt resolution to customer inquiries and/or concerns Answering customer inquiries via phone or email Interacting with other departments to resolve customer related matters Tracking and tracing shipments Pay: $13.00- $15.00 per hour D.O.E. Schedule: The following schedule is available, Monday-Friday from 8:00AM-5:00PM Requirements of the Customer Service Representative are as follows: Must have a minimum of one year of customer service experience Must possess excellent verbal and written communication skills Must be able to work in a fast paced environment and have excellent time management skills Must be proficient in MS Office, including Word, Excel and Outlook Must be able to pass a criminal background check and drug screen Bilingual Spanish/ English or Vietnamese/ English language skills are a + Previous experience within the dental industry is a + helpmates.com-1-45678977ecfebe Sat, 04 Feb 2012 14:02:02 -0800 2012-02-07 1200 Main Street #B, Irvine, CA, 92614, USA Contract, Temporary Customer Service Administrative/Clerical 45678977ecfebe Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3568&ref=Admin+Assist77ecfeb8 An established company located near the city of Cypress is looking for an experienced Administrative Assistant for a temporary position. The Administrative Assistant must have excellent communication skills, be detailed-oriented and the ability to research and problem solve. Duties for the Administrative Assistant will include but not be limited to the following: Data Entry Invoicing and order confirmations Researching product information and/or product issues, delivery status, shipping details and pricing Manage warranty and repairs Create and update reports as needed customer service via phone and email Other duties as assigned Pay: $15 per hour depending on experience Schedule: Monday through Friday 7am – 5:30pm, Must be able to work Saturdays as needed Eligible candidates must meet all of the following requirements: Must have a High School Diploma or GED equivalent Must have 2-3 years of recent administrative experience Must be proficient in Microsoft Office programs (Word, Excel, PowerPoint and Outlook) Must have excellent communication skills Must have Manufacturing or Operations background Must be able to pass drug screen and criminal background check helpmates.com-1-Admin+Assist77ecfeb8 Sat, 04 Feb 2012 08:02:02 -0800 2012-02-07 13221 South Street, Cerritos, CA, 90703, USA Contract, Temporary Administrative Administrative/Clerical Admin Assist77ecfeb8 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3572&ref=137335877ecfeb6 An excellent company near Cerritos is looking for a Sales Order Coordinator who works well in a fast paced, high stress environment. The Sales Order Coordinator is a temp-to-hire position. The Sales Order Coordinator will be responsible for entering sales orders. Must have excellent data entry skills and good technical skills. Must be proficient in Microsoft Office Programs (Word, Excel and Outlook) Duties for the Sales Order Coordinator will include but not be limited to the following: Sorting and distributing incoming sales orders by fax and email Responsible for processing and entering all sales orders accurately Will assist Customer Support Representatives with proofing of acknowledgments. Running necessary Order Entry reports as required Matching acknowledgement and distributing acknowledgement sets for disbursement Communicating with various departments Alert Supervisor if any system errors, pricing errors or other issues occur Clarify open issues such as pricing and missing order information Other duties as assigned Pay: $17.00 per hour Schedule: Monday through Friday, 8am-5:00pm. Must be able to work mandatory overtime as needed. To be eligible for the Sales Order Coordinator candidates must meet all of the following requirements: Must have 2-3 years, minimum, of previous order entry and/or Sales Order experience Must have excellent data entry skills and be able to type 8,000 key strokes per hour, min. Must be proficient in Microsoft Office Programs (Word, Excel and Outlook) Must be familiar with and know how to create, formulas, charts and pivot tables in Excel 2010 Must be able to learn new computer systems/programs quickly Must be able to multi-task while working in a fast paced environment Must be detail oriented have excellent follow-through skills Must have outstanding communication skills (verbal and written) Must be able to pass a criminal background check and drug screen. helpmates.com-1-137335877ecfeb6 Sat, 04 Feb 2012 06:02:01 -0800 2012-02-07 13221 South Street, Cerritos, CA, 90703, USA Contract, Temp to Hire, Temporary Sales, Administrative Administrative/Clerical 137335877ecfeb6 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3182&ref=136845677ecfe61 PPO Medical Claims & Benefits South Bay area insurance company is seeking a Claims Examiner with 3 plus years of experience. Candidate should have solid communication and customer service experience. Processing, paying, approving and/or adjudicating PPO claims Assist with benefits and eligibility Respond to provider inquires Hours: 8am- 5pm, Mon- Fri. REQUIREMENTS: Processing, paying, approving and/or adjudicating PPO claims Medical claims processing in a self-funded environment necessary Medical terminology and claims processing. Knowledge of Microsoft Office applications Must successfully pass a criminal background check and drug screen *Must pass criminal background check and drug screen ***Please submit your resume to nramos@helpmates.com helpmates.com-1-136845677ecfe61 Fri, 03 Feb 2012 21:02:02 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Healthcare, Customer Service Administrative/Clerical 136845677ecfe61 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3476&ref=137221777ecfe60 We are currently seeking a Marketing Administrator for our South Bay office. Marketing Administrator will coordinate all the marketing activities and also improve the performance of the company’s brands and products. Marketing Administrator will work closely with the marketing manager for implementation of various marketing plans and activities aimed at improving the business of the company. The Candidate will assist in market research and generating reports. Will be responsible for coordinating production by tracking and scheduling. Marketing Administrator Responsibilities: Responsible for inputting work orders and schedule Collect all materials: samples, e-mails, logos Participate in meetings for new collateral as required Process invoices Office Manager Requirements: 2-3 years coordinator/office manager experience Must be computer literate: Microsoft Office Print background preferred Able to communicate at different levels **Must pass the drug-screen and background check **High school diploma/GED For immediate consideration please submit your resume to www.helpmates.com or email to torranceresumes@helpmates.com Helpmates provides special incentives Medical Insurance 401k-available to eligible specialists Holiday Pay Credit Union Membership helpmates.com-1-137221777ecfe60 Fri, 03 Feb 2012 20:02:01 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Management, Customer Service, Administrative Administrative/Clerical 137221777ecfe60 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3459&ref=1012201177ecfe5f Licensed Vocational Nurse needed in the Los Angeles and South Bay area Large medical facility in the Los Angeles and South Bay area is seeking an LVN to work in the surgery center. The LVN, under the direct supervision of the Physician, is responsible for identifying the needs of each patient and assisting in the planning and delivering of patient care to meet those needs. LVN will provide excellent quality care including patient education, phlebotomy and assisting the MD with patient visits in the department and other settings as appropriate. Education: A valid California Vocational Nurse License Current basic life support Certification in phlebotomy Experience: A minimum of 2-3 years experience in an acute care facility and/or in a clinical environment preferred. Must be detailed-orientated Team player and have the ability to multi-task. Must possess excellent interpersonal skills and customer service skills Must be computer literate Helpmates Staffing Services provides the following benefits to our specialists: Special Incentive Pay - after eligibility hours are met Medical/Life Insurance (Group Rates Available) Discount Prescription Card 401(k) - when eligible Holiday Pay - after eligibility hours are met Credit Union Membership Applicants must have ability to pass pre-employment requirements of a Criminal background check, drug screen, education verification, previous employment verification and professional reference verification. helpmates.com-1-1012201177ecfe5f Fri, 03 Feb 2012 19:02:01 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Healthcare, Customer Service Administrative/Clerical 1012201177ecfe5f Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3331&ref=614201177ecfe5d Inound Sales Representative Telecommunications company in the South Bay is currently seeking Inbound Sales Representative. The Inbound Sales Representative will be responsible for inbound sales and lead generation while maximizing revenue through up-selling on every call. Ideal candidate must be confident, motivated, and has been successful in inbound sales. This is a Temp-Hire position. Inbound Sales Representative Job Duties: Respond to customer's inquiries and resolve any issues or concerns. Handle customer orders and returns. Will interact over the phone in a call center environment. Required to achieve sales unit quotas Responsible for entering data into the auto dialer & billing Retention background QUALIFICATIONS: Must have high school diploma or general education degree. Prior telemarketing or sales experience preferred or equivalent combination of EDUCATION AND EXPERIENCE. Must have excellent oral and written communication skills. Proficient in MS Office applications. Must type 35 wpm. Bilingual a plus. Ability to pass pre-employment requirements of a Criminal background check and drug screen. helpmates.com-1-614201177ecfe5d Fri, 03 Feb 2012 17:02:01 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Sales, Customer Service, Administrative Administrative/Clerical 614201177ecfe5d Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3584&ref=137365277ecfe5c Established industry leader of IT equipment and services located in Orange County is seeking a detail oriented, analytical Marketing Analyst to join the growing team! The Marketing Analyst will assist the sales team with managing all sales leads in Salesforce.com while assisting with various administrative reporting duties! The Marketing Analyst will be responsible to: For the Implementation of a lead scoring system. The lead scoring systems will be applied to all new leads generated by internal marketing campaigns. The scoring system will help evaluate the quality of a lead and apply various “nurturing” steps to the lead so that it can be properly placed into the field sales force. All management of the lead scoring system. Once implemented the lead scoring system will be managed over time by the Marketing Analyst. Management would include monitoring the state of leads over time, make specific recommendations to improve lead nurturing and notify management of any systemic issues related to lead nurturing or lead conversion. Execute weekly, monthly and ad hoc reporting based on Salesforce.com information to supporting marketing and sales operations. The Marketing Analyst will be responsible for all the reporting needs of marketing. The translation of Salesforce.com and other data into key presentations to management and business partners. The Marketing Analyst will be required to analyze and interpret data into key management information and present the results in PowerPoint based presentations. Act as marketing’s Salesforce.com subject matter expert Assists in other marketing operations or partner management activities as needed. The Marketing Analyst must possess the following requirements: 4 years or more of relevant experience as a business analyst, sales analysts, process improvement, process manager or equivalent role 2 years experience with lead management Strong proficiency with Salesforce.com Prior experience with key technology vendor’s partner program is a bonus Strong computer skills with expert proficiency with MS Word, MS Excel, MS Power Point, and Salesforce.com Thorough understanding of Company products, services, and competitors’ product lines. Strong knowledge of promotion techniques, pricing policies, distribution channels, and public relations. Effective analytical/problem solving and research skills; effective communication skills for exchanging routine and non-routine information (verbally and in writing) Ability to multi-task and work independently in a fast-paced, dynamic environment Strong working knowledge of Salesforce.com and ability to immediately use and execute on the report framework in Salesforce.com with minimum of 4 years experience with Salesforce.com Working knowledge of business intelligence and reporting tools helpmates.com-1-137365277ecfe5c Fri, 03 Feb 2012 16:11:17 -0800 2012-02-07 1200 Main Street #B, Irvine, CA, 92614, USA Contract, Temp to Hire Administrative Administrative/Clerical 137365277ecfe5c Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3554&ref=1230201177ecfe5c Case Manager, RN or LVN Our South Bay Medical facility is currently seeking a Registered Nurse or Licensed Vocational Nurse, Care Manager to coordinate and monitor the needs of company members. Care Manager will work closely with patients and family and will provide comprehensive assessment and care planning to ensure compliance. The Care Manager will be responsible for patient, family members, physicians, hospital case manager and ancillary service providers. Responsibilities: Follow department procedures, care plan and action steps. Documentation plan and subsequent changes electronically. Monitors patient’s health status, reviews care plan with primary care physician Will communicate with inpatient case managers to ensure smooth transitions. Perform in-home assessment Requirements: Must have thorough knowledge of case management Familiar with behavior modification Must have knowledge of resources in community, law, regulations and polices that govern case management Ability to help relationships with patients and family members of all ages and cultural backgrounds Knowledge of Federal, State and local community resources, service and programs Ability to read and understand health plans contracts Bilingual Spanish is a plus Education: Bachelors Degree, Associate degree or diploma in nursing, behavioral sciences, or social work required. 3-5 years case management work experience Computer literate Certification: Current California Registered Nurse License if applicable Currentl Californai Licensed Vocational Nurse if applicable Current California Social Work license if applicable Care Management Certification: CMC, CCM Must pass criminal background and drug-screen. For immediate consideration please submit your resume to nramos@helpmates.com. helpmates.com-1-1230201177ecfe5c Fri, 03 Feb 2012 16:02:02 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Healthcare, Administrative Administrative/Clerical 1230201177ecfe5c Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3183&ref=136843377ecfe5b Medical Billing Clerk is needed in the South Bay area. The ideal Medical Biller will be responsible for performing all aspects of billing and follow-up activities related to Medicare Insurance claims. Medical Biller Responsibilities and Duties: Expeditiously prepare and submit all billings. Respond to phone and mail inquiries from Medicare daily. Conduct all follow up activities including handling all correspondence for appeals and fair hearings. Ensure that customer problems are handled properly and promptly. Handle walk in customers as needed. Process and review assigned queues on a daily basis. Advise Manager of any changes in Medicare regulations or requirements and any issues related to billing. Balance journals periodically Ensure compliance of Government regulations and company policies. Data Entry and general clerical tasks as assigned. The hours for the position will be 8am- 4:30pm, Monday through Friday. The Medical Billing Representative must: Have a minimum of 2+ years medical billing experience Type at least 6,000 keystrokes per hour Be computer literate Pass a criminal background check a drug screen Helpmates Staffing Services provides the following benefits to our specialists: Special Incentive Pay - after eligibility hours are met Medical/Life Insurance (Group Rates Available) Discount Prescription Card 401(k) - when eligible Holiday Pay - after eligibility hours are met Credit Union Membership For immediate consideration please submit your resume at www.helpmates.com or email to torranceresumes@helpmates.com helpmates.com-1-136843377ecfe5b Fri, 03 Feb 2012 15:02:02 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Healthcare, Customer Service, Administrative Administrative/Clerical 136843377ecfe5b Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3312&ref=136983477ecfe5a We are currently seeking a Member Service Representative in Benefits & Claims Department in the South Bay. The Member Service Representative must demonstrate the ability to build relationships both internal and external. DUTIES AND RESPONSIBILITIES Other duties may be assigned: Answer inbound calls from members, provider and doctors Review complex or unusual claim situations Review claims previously processed incorrectly and forward to designated personnel with recommended corrective actions. Handle claim processing/adjustments as needed Issue written correspondence to clients, providers or plan participants. Record call data in call tracking system. Research claims status. Provide customer service to clients, providers and plan participants Assist with eligibility issues. Other duties as assigned. MINIMUM SUGGESTED QUALIFICATIONS: High School diploma or general education degree. HIAA and Medical Terminology courses helpful Prior customer service background with knowledge of health insurance benefits required. Excellent verbal and written communication skills. Highly developed organizational abilities. Prior keyboarding experience. Must be proficient in Microsoft Windows 95 and Outlook. Preferred working knowledge in PPO, HMO and TPA. *Must pass criminal background check and drug screen *For immediate consideration please submit your resume at www.helpmates.com or email to torranceresumes@helpmates.com helpmates.com-1-136983477ecfe5a Fri, 03 Feb 2012 14:02:01 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Healthcare, Customer Service, Administrative Administrative/Clerical 136983477ecfe5a Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3393&ref=811201177ecfe59 Patient Service Representative Needed in Los Angeles and South Bay area Responsibilities Duties Large Medical Group facilities located in Los Angeles and South Bay area is currently seeking a Patient Service Representative. The Patient Service Representative must be energetic, dependable and reliable. The job objectives and task include, but are not limited to the following: Provides customer service, including telephone etiquette, cash management, and schedules appointments, processes insurance updates and conducts patient check in / out. Answers patient inquiries about billing, issues, concerns, procedures, policies and available services. Acts as a liaison between patients and insurance companies, and facilitates communication between patients and doctors, medical staff and administrative staff The patient service representative will provide patient referrals, distribute paperwork and make calls to patients to remind them of bills coming due. Usually will have a full administrative load, including filing, data entry and documentation duties. Requirements A high school diploma or equivalent is required Experience in a physicians' office or hospital is preferred Communication, organizational and analytical skills are a must Applicants should keep a fast pace, possess a keen eye for detail and show a deep respect for protocol. Helpmates Staffing Services provides the following benefits to our specialists: Special Incentive Pay - after eligibility hours are met Medical/Life Insurance (Group Rates Available) Discount Prescription Card 401(k) - when eligible Holiday Pay - after eligibility hours are met Credit Union Membership *Ability to pass pre-employment requirements of a Criminal background check, drug screen, education verification, previous employment verification and professional reference verification. helpmates.com-1-811201177ecfe59 Fri, 03 Feb 2012 13:02:01 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Healthcare, Customer Service, Administrative Administrative/Clerical 811201177ecfe59 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3430&ref=137171277ecfe58 Law Office located in South Bay is seeking a Receptionist to assist with the fast paced, busy office! Seeking a Receptionist that is motivated to work, learn and grow within this small company that likes to promote from within The Receptionist will be responsible to: Assist busy incoming telephone lines- 5+ Meet and greet visitors upon arrival Sort and distribute mail Special projects as needed The Receptionist must: Possess 1-2 years of reception experience Strong communication skills both written and verbal Strong knowledge of MS Word, MS Excel and MS Outlook Strong multi-tasking skills, detail oriented *Must pass criminal background check and drug-screen Helpmates Staffing Services provides the following benefits to our specialists: Special Incentive Pay - after eligibility hours are met Medical/Life Insurance (Group Rates Available) Discount Prescription Card 401(k) - when eligible Holiday Pay - after eligibility hours are met Credit Union Membership *Please submit your resume for consideration at www.helpmates.com or email to torranceresumes@helpmates.com helpmates.com-1-137171277ecfe58 Fri, 03 Feb 2012 12:02:01 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Legal, Customer Service, Administrative Administrative/Clerical 137171277ecfe58 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3374&ref=08-01201177ecfe57 Our Client in the South Bay is currently seeking a Senior Recuriter Senior Recruiter Pay: $35-40 per hour Professional Environment Available positions: 1 Required Skills and Qualifications: Experience working in media, entertainment Skills equivalent to 6-10 years in comparable position. Computer literate Stable work history recruiting experience in News/Media/Production or Cable placements Bilingual Spanish Essential Responsibilities: Work with hiring managers to identify staffing needs and job specifications. Review and interview applicants. Track candidate activity and provide recruiting status reports Senior Recruiter will report to the Director responsible for full life cycle recruiting Bachelor’s degree from accredited four year university or college. 5+ years recruiting expertise supporting designated function strongly preferred. Monday-Friday 8-5pm Must pass criminal background and drug screen helpmates.com-1-08-01201177ecfe57 Fri, 03 Feb 2012 11:02:02 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Management, Human Resources, Customer Service, Administrative Administrative/Clerical 08-01201177ecfe57 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3482&ref=137231777ecfe56 We are currently seeking a Systems Administrator to support IT team. The Systems Administrator is primarily responsible for but is not limited to the following job duties: The Systems Administrator will install and maintain local area network hardware and software, including Windows / Unix / Linux servers and VMWare vSphere ESX/ESXi systems, peripherals, network nodes, terminals, and wiring. Provide support of servers and workstations. Monitor and maintain kernel / OS performance tuning of Windows / Unix / Linux systems. Maintain OS and software by installing upgrades, patches and service packs. Daily administration and account management for Unix, Linux, and Windows systems. Ability to develop effective working relationships with customers, co-workers and management; strong customer service orientation. Ability to perform on-call duties on a rotating schedule as well as be available for occasional weekend and evening work. Requirements: Bachelor degree in an IT related area or equivalent combination of experience or training. Minimum of five years of Linux (RedHat, CentOS, Ubuntu) administration experience. Strong understanding of NAS, SAN, and NFS, and CIFS. Previous working experience with EMC / NetApp enterprise storage systems and IBM Trivoli Storage Manager / CA ARCServe BrighStor is required Linux, Microsoft, Storage certifications are a plus. Must pass criminal background and drug-screen Please submit your resume for immediate consideration to nramos@helpmates.com. helpmates.com-1-137231777ecfe56 Fri, 03 Feb 2012 10:02:02 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Technical/Engineering, Information Technology, Customer Service, Administrative Administrative/Clerical 137231777ecfe56 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3579&ref=137346277ecfe55 Executive Assistant We are currently seeking a high energy professional with excellent leadership skills including executive support at a C-Level and office management in the South Bay area. The Executive Assistant will be reporting to the CEO and Director of Finance, will be responsible for managing all activities in the corporate office. Responsibilities: Provide executive and administrative support to the CEO and Director of Finance Manage multiple calendars, correspondence, monthly financial reviews, expense reports, coordination of travel arrangements, and set-up of meetings. Implement and coordinate policy and procedures Coordinate and order business lunches and dinners for executives Transcribe, revise, and file correspondence, memoranda, reports, and contracts Maintain a follow-up log of outstanding matters and drafted follow-up letters Requirements: Possess 5-7 years of Executive Administrative supporting at a C-Level Must be computer literate in Microsoft Office Have exceptional communication skills both written and verbal Must be detail oriented, proactive and meticulous Must have great writing skills and strong organizational skills Education: 2 year degree or higher required! Background check and drug screen required! Salary: $57, 000 Direct Hire For immediate consideration please submit your resume to nramos@helpmates.com helpmates.com-1-137346277ecfe55 Fri, 03 Feb 2012 09:04:49 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Full-Time, Permanent Administrative Administrative/Clerical 137346277ecfe55 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3462&ref=137215277ecfe55 Telemarketer We are currently seeking a Telemarketer in the South Bay with telemarketing experience. The Telemarketer will perform specific tactics designed to achieve through prospect recruitment and retention by telephone. Duties and Responsibilities: Makes telephone recruitment and acknowledgement calls. Assists in the development of program materials, assembly and distribution. Maintains assigned program records and files. Prepares assigned campaign correspondence and reports. Maintains a working knowledge of Company’s mission and programs. Performs other related duties as assigned. Position Requirements: Clear, concise speaking voice Ability to collect and organize data effectively. Strong verbal and written communication skills. Excellent telephone skills. For consideration, please forward resume to:torranceresumes@helpmates.com *Must pass drug-screen and criminal background check. helpmates.com-1-137215277ecfe55 Fri, 03 Feb 2012 09:02:02 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Sales, Healthcare, Customer Service, Administrative Administrative/Clerical 137215277ecfe55 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3551&ref=137305077ecfe54 Help Desk and System Administrator We are currently seeking a eager and motivated Help Desk and System Administrator in the South Bay . The Help Desk and System Administrator will be first point of contact, provide technical assistance and manage all IT aspects of user changes/adds/moves. Must be familiar with a variety of IT concepts, practices, and procedures. Responsibilities: Must be point of contact for support to end users for desktops, laptops, mobile devices, network infrastructure and security. Train employees on setup and functionality of equipment (on-boarding) Assist with server migration, firewall update and SSL. Perform backups, recovery and job tickets Requirements: Must pass credit check and criminal background Have current driver license, car insurance and reliable transportation Associate’s degree in a related area, 3-5 years of work experience, preferred Bachelor’s degree in related area and 5-7 years in field. Must be familiar with IT concepts, practices and procedures Must be a team player Must be detailed orientated Experience inWindows7, window Server 2003/2008, and Microsoft applications. For immediate consideration please submit your resume to www.helpmates.com or email to torranceresumes@helpmates.com. helpmates.com-1-137305077ecfe54 Fri, 03 Feb 2012 08:02:01 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Full-Time, Permanent, Temp to Hire Technical/Engineering, Information Technology, Healthcare, Administrative Administrative/Clerical 137305077ecfe54 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3535&ref=1213201177ecfe53 IT Help Desk Our South Bay office is currently looking for an enthusiastic, self-motivated and hard working desktop support technician. The candidate must have solid communication skills and positive attitude. Ability to work independently in a team environment with minimal supervision and strong teamwork, partnering skills. Must have the ability to multi-task, show flexibility and adaptability. Technical/Soft Skills: 3 + years of current experience troubleshooting with: Desktop and Laptop machines Network Printer Software MS Office 2003/2007 Windows Operating System Hardware (installation, set-up, cabling) Peripherals (external keyboards, mice, etc*) Wireless devices Respond to service requests generated by phone calls to Help Desk with maximum user satisfaction Administer active directory user accounts and exchange mailboxes Install, configure, and maintain desktops, laptops and network printers. Provide technical assistance to end users while performing data backup, repair, installation, and maintenance of various types of computer equipment and software. IT Desktop and HelpDesk Support; 3-6 years troubleshooting MS Office applications and hardware support experience. Must have high school/equivalent Must pass criminal background and drug-screen Helpmates Staffing Services provides the following benefits to our specialists: Special Incentive Pay - after eligibility hours are met Medical/Life Insurance (Group Rates Available) Discount Prescription Card 401(k) - when eligible Holiday Pay - after eligibility hours are met Credit Union Membership For immediate consideration please submit your resume at www.helpmates.com or email torranceresumes@helpmates.com helpmates.com-1-1213201177ecfe53 Fri, 03 Feb 2012 07:02:02 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Information Technology Administrative/Clerical 1213201177ecfe53 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3336&ref=137039077ece1dd We are looking for a Administrative Assistant with outstanding attention to detail! The position is responsible for: Handling phone calls for executives, including taking accurate messages Routing calls to appropriate departments when necessary Scheduling domestic and international travel, including accommodations and transportation Correspondence, proposal presentation, reporting and event planning Handling logistics for internal meetings, including catering Interface with all departments within the organization Special projects as needed Requirements: 3-5 years of previous administrative support experience Proficient MS Word, Excel, PowerPoint and Outlook Strong organization skills Demonstrable success working in a fast-paced environment Excellent attention to detail The ability to work with and maintain confidential information with professionalism Strong command of grammar and spelling to be able to handle correspondence and proposals effectively Helpmates Staffing Services provides the following benefits to our specialists: Special Incentive Pay - after eligibility hours are met Medical/Life Insurance (Group Rates Available) Discount Prescription Card 401(k) - when eligible Holiday Pay - after eligibility hours are met Credit Union Membership *For immediate consideration please submit your resume to www.helpmates.com or email to torranceresumes@helpmates.com helpmates.com-1-137039077ece1dd Mon, 30 Jan 2012 21:12:59 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Administrative Administrative/Clerical 137039077ece1dd Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3478&ref=137227677ece1dd International Logistics Company in the South Bay is currently seeking two professional team player Air Export Agents. The ideal candidate for the Air Export Agent 2-3 years, minimum, of previous air export experience. The Air Export Agent must have a positive, outgoing and energetic personality and be able to work in a fast paced environment. Air Export Agent duties will include but are not limited to the following: Receiving, scanning and printing documents Transfer files and have daily communication with clients Provide administrative assistance to Air Export Department Handling tower shipments Requirements: Must be computer literate in Microsoft Office, Lotus Notes Must pass the criminal background check Must pass drug-drug screen Well organized, task oriented, team player Excellent typing skills Must have excellent communication skills-both written and verbal Professional demeanor *For immediate consideration please submit your resume at www.helpmates.com or email to torranceresumes@helpmates.com. helpmates.com-1-137227677ece1dd Mon, 30 Jan 2012 21:12:22 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Logistics, Customer Service, Administrative Administrative/Clerical 137227677ece1dd Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3380&ref=85201177ece1dd Experience Back Office Medical Assistant Needed in Los Angeles and South Bay area! Medical facility in Los Angeles and South Bay is currently seeking energetic, dependable and reliable medical assistant. Job Objectives and Tasks include, but are not limited to the following: Responsible for rooming patients and taking medical history Performing EKG's injections, blood draws Stocking and maintaining exam rooms The hours for the position will be 8am-4:pm, Monday through Friday. May require occasional overtime and weekends. Job requirements for Medical Assistant in Los Angeles and South Bay area Must have a minimum of 2+ years hands on Medical Assisting experience Type at least 6,000 kph Strong verbal and written communication skills Computer literate in MS Word and Excel Detail-oriented – ability to manage multiple projects/assignments at one time Dependable Produce quality work Team Player Must be able to work in a fast-paced environment *MUST PASS THE CRIMINAL BACKGROUND CHECK AND DRUG SCREEN Education requirements for Medical Assistant: Medical Assistant Certificate or Diploma ****QUALIFIED APPLICANTS - please email your resume to nramos@helpmates.com ***** helpmates.com-1-85201177ece1dd Mon, 30 Jan 2012 21:12:06 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Healthcare, Customer Service, Administrative Administrative/Clerical 85201177ece1dd Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=2582&ref=ASAP-232b77ece1dd Our client in South Bay is seeking a dynamic Bilingual-Spanish Customer Service Representative to work at an international well known nutritional supplement company. The ideally Bilingual -Spanish Customer Service Representative will be able to: Work in a call center environment with a high call volume Take incoming calls from distributors placing product orders Communicate clearly and professionally in Spanish Project a helpful and friendly tone Accept product order Enter order information accurately The Bilingual-Spanish Customer Service Representative must: Type at least 30 wpm be computer literate Pass criminal background check Helpmates Staffing Services provides the following benefits to our specialists: Special Incentive Pay-after eligibility hours are met Medical/Life Insurance (Group Rates Available) Discount Prescription Card 401(k)- when eligible Holiday Pay-after eligibility hours are met Credit Union Membership *Ability to pass pre-employment requirements of a Criminal background check, drug screen, education verification, previous employment verification and professional reference verification. helpmates.com-1-ASAP-232b77ece1dd Mon, 30 Jan 2012 21:11:46 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Logistics, Customer Service Administrative/Clerical ASAP-232b77ece1dd Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3373&ref=0801201177ece1dd Job Description: Billers, Collectors and Coders must have a minimum of 2-3 years of work experience in a healthcare setting. Hospital billing experience a plus. Billing/Customer Service: Individual with an understanding of the medical billing process who are willing to work hard and hit the ground running. Qualifications: Candidate should have 2-3 years medical billing experience. High school Diploma or equivalent. Workin knowledge of one or more of the following highly preferred: Medica, Medi-Cal-Worker's Compensation- Managed Care (HMO, PPO, POS, etc). Strong communication and PC Skills. Strong work ethic and excellent customer service attitude. Duties and Responsibilities: Full cycle medical billing functions Verifying all client data for completeness ad accuracy as well as verification of current insurance carriers. Editing of electronic and hardcopy claims for submission to various insurance carriers including government,l managed care and commerical. Past due account follow up and collections Payer denial reviews and resolution Patient advocacy and risk management Various projects assinged -Must pass a criminal background check Helpmates Staffing Services provides the following benefits to our specialists: Special Incentive Pay - after eligibility hours are met Medical/Life Insurance (Group Rates Available) Discount Prescription Card 401(k) - when eligible Holiday Pay - after eligibility hours are met Credit Union Membership helpmates.com-1-0801201177ece1dd Mon, 30 Jan 2012 21:11:12 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Healthcare, Customer Service, Administrative Administrative/Clerical 0801201177ece1dd Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3484&ref=1103201177ece1dd Our Call Center located in the South Bay is seeking a Call Center Manager. The Call Center Manager must have excellent customer service and sales skills. Call Center Manager’s responsibilities and duties: Manage the schedule of call center representatives Monitor the answering of phones and call center representatives are using the proper scripts Monitor breaks and lunches Customer Service and training Solving customer issues and concerns Administrator for database Attend weekly meetings Monitor and track commissions Requirements: Proven track record of successful leadership in Management position 2-3 years minimum customer service and sales experience in a call center environment Working knowledge of computers, internet and standard office equipment, proficient in typing Excellent listening, communication and problem-solving skills Strong time management and organizational skills, with the ability to prioritize and multitask Computer literate: MS Office, EDI and PC *Must pass criminal background and drug-screen helpmates.com-1-1103201177ece1dd Mon, 30 Jan 2012 21:10:05 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Healthcare, General Accounting, Customer Service, Logistics, Management, Manufacturing/Production, Sales Administrative/Clerical 1103201177ece1dd Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3431&ref=137174577ece1dd South Bay Medical Facility is currently seeking a Compliance Claim Processor with Processes Provider Disputes Resolution (PDR) claims and 3 years of professional work experience. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Ability to read provider contracts and accurately process claims accordingly · Processes professional and hospital claims in accordance with regulatory guidelines and company guidelines · Determines financial responsibility of payor · Coordinates benefits · Processes Provider Disputes Resolution (PDR) claims · Assist with health plan audits · Follows company claims processing policies and procedures QUALIFICATIONS · Computer literate – Solid MS Office skills · Ability to type 30 wpm · Data entry and 10-key by touch · Ability to work cooperatively with peers · Strong knowledge of CPT, HCPCS, and ICD9 codes Strong attention to detail EDUCATION and/or EXPERIENCE •High school diploma or general education degree (GED). •Three or more years claims adjudication experience on a computerized claims payment system •The employee must be able to communicate effectively among providers, insurance companies, and co-worker *Must pass the criminal background check and drug-screen helpmates.com-1-137174577ece1dd Mon, 30 Jan 2012 21:06:45 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Healthcare, Customer Service, Administrative Administrative/Clerical 137174577ece1dd Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3444&ref=0927201177ece1dd We are currently seeking a Consumer Services Representative in the South Bay area with Big Box Retail Experience Required Skills and Qualifications: Experience working with Big Box Retailers such as Body, Bath & Beyond, William Sonoma, Costco, Kmart (large retailers). Familiar with EDI , routing, charge backs 45-50 wpm typing Computer literate Stable work history High school diploma/GED Essential Responsibilities: Log in calls and emails into IE consumer data base. Issue return labels to customers Follow up with Fed X regarding outstanding call tags Enter orders for replacement parts. Process credit cards payments Ensure proper progress of claims. Monitor/ensure orders have shipped within 48 hours Review and approve Fed-X invoices for returns. *Must Pass criminal background and drug-screen ***Please submit your resume to nramos@helpmates.com for immediate consideration helpmates.com-1-0927201177ece1dd Mon, 30 Jan 2012 21:06:24 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Sales, Logistics, Customer Service, Administrative Administrative/Clerical 0927201177ece1dd Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3454&ref=1010201177ece1dd Are you an experienced professional in the staffing industry and looking for an opportunity where you can join a positive team environment AND enjoy a competitive salary/bonus package commensurate with your contributions? We are adding strength to our tenured team and have an IMMEDIATE opening for a Customer Service Supervisor with previous healthcare industry experience. We are looking for someone with a passion for providing outstanding staffing solutions to our premier customers. Your top-notch recruiting and relationship building skills will make the difference AND at Helpmates your contributions are valued! It’s that simple. For over 35 years, Helpmates Staffing, one of Southern California’s most prestigious staffing companies, has been recognized for setting the standard and it’s always attributable to our employees who make the difference. For more information about Helpmates, visit our website at www.helpmates.com. As a Customer Service Supervisor you will be responsible for: Recruiting- bringing the right talent in the door Customer Management- building business with current customers Employee Management- retention, problem solving and resolution The Customer Service Supervisor must possess: At least 4 years previous staffing/recruiting experience A desire to grow business and along with that, watch your earnings GROW! The ability to demonstrate your capacity to work in a fast paced, sales-driven environment, as a cohesive and flexible team player Excellent interpersonal skills to interact and service both our client customers and our valued employees Previous healthcare staffing and/or clerical staffing experience required helpmates.com-1-1010201177ece1dd Mon, 30 Jan 2012 21:03:49 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Customer Service, Administrative Administrative/Clerical 1010201177ece1dd Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3402&ref=819201177ece1dd South Bay Logistics company is seeking an Entry Writer with 3 years experience. Entry Writer must be energetic, positive, attitude and sense of urgency are key for this position. Entry Writer duties will include but not limited to: Handle files from A-Z (customs clearance, door delivery, billing and customer service). Responsible for regarding their import air/ocean shipments, delivery and exam status. Provide delivery orders to trucking companies for delivery. Responsible for original bill of lading, freight charges and exam charges to steamship lines, cfs stations and terminals. Knowledge in F.D.A. entries, prior notice, web entries and submitting documents if required to F.D.A. Knowledge in ACH Statement processing and 7501 payments to U.S. Customs. Responsible for tracking down all container's with any type of U.S. Customs hold and Agriculture Manifest Hold. Submitting of the documents to U.S.D.A. dept for review. Routing the containers from the terminal to the exam location. Submitting the permit to transfer to the exam site and delivery order to the trucker. Requirements: Professional appearance; able to interact with clients in a professional manner Must have 3 years of work experience. Computer literate: Microsoft Office High School Diploma/GED -Must pass a criminal background check and drug screen. For immediate consideration please submit your resume to www.helpmates.com or email to torranceresumes@helpmates.com helpmates.com-1-819201177ece1dd Mon, 30 Jan 2012 21:03:25 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Logistics, International Trade, Customer Service, Administrative Administrative/Clerical 819201177ece1dd Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3358&ref=714201177ece1dd Job Description: We currently have an exciting, career opportunity for an Executive Assistant to the CEO in the South Bay. The position will be based in our South Bay area office, but also will commute to Orange County as required. Duties: Project manager Answer phones to assigned persons Assist with special projects as assigned Prepared proposals, mail merge, and other materials for distribution Handle incoming and outgoing mail Make travel arrangements, maintain calendar, and schedule appointments Typing, filing, proofing and photocopying Requirements: 5-10 years of previous administrative support experience to CEO Proficient MS Word, Excel, PowerPoint and Outlook Strong organization skills Demonstrable success working in a fast-paced environment Excellent attention to detail The ability to work with and maintain confidential information with professionalism Strong command of grammar and spelling to be able to handle correspondence and proposals effectively Helpmates Staffing Services provides the following benefits to our specialists: Special Incentive Pay - after eligibility hours are met Medical/Life Insurance (Group Rates Available) Discount Prescription Card 401(k) - when eligible Holiday Pay - after eligibility hours are met Credit Union Membership *Ability to pass pre-employment requirements of a Criminal background check, drug screen, education verification, previous employment verification and professional reference verification. ***Please submit your resume to torranceresumes@helpmates.com helpmates.com-1-714201177ece1dd Mon, 30 Jan 2012 21:02:03 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Full-Time, Permanent Legal, Human Resources, Customer Service, Administrative, Accounting and Finance Administrative/Clerical 714201177ece1dd Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3532&ref=1209201177ece1dd Hospice Biller MediCare, MediCal Biller II We are currently seeking a Hospice Biller with MediCare, MediCal. M-F 8am-4pm. This position interacts with patients, physicians, office staff, billing consultants, ancillary departments and employees within the hospital. The candidate must be motivated, ability to work in a fast-pace environment with rapid changing priorities. the candidate under direct supervision, reviews patient account files and ensures their accuracy and completeness; determines appropriate billing distributions and processes statements; applies late charges; receives and answers billing-related inquiries; assists in the preparation of billing reports; prepares and edits billing forms; submits claims by mail or transmits claims by electronic system to carriers in a timely fashion. Position qualifications: Basic accounting skills. Typing 30 wpm./10 key by touch. PC experience. Knowledge of CPT-4 codes and ICD-9 code Must have Hospice Billing with MediCare, MediCal, TAR's, etc **Must pass drug screen and criminal background check For immediate consideration please submit your resume to tofinance@helpmates.com or register at www.helpmates.com helpmates.com-1-1209201177ece1dd Mon, 30 Jan 2012 21:00:10 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Healthcare, General Accounting, Administrative, Accounting and Finance Administrative/Clerical 1209201177ece1dd Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3352&ref=137062977ece1dc Customer Service Representative We are currently seeking a motivated, detailed Customer Service Representative for our establishment in Carson . Must have experience in customer inquiries for price quotes, purchase orders, order related information received via phone, fax, website or email. Must respond to customer inquiries in a timely manner, review incoming customer quote requests for completeness and accuracy. Enter buyer request, quotes, purchase orders and other required information into company's software system and forward to purchasing for processing. Must have knowledge in sub-tiers This is a high volume call center environment in the aerospace industry. Provided customers with solutions to sealant and composite inquiries, complaints, billing questions and service requests. Managed a high-volume workload within a deadline-driven environment, possessed exceptional ability to build productive relationships, resolving complex issues and winning customer loyalty. •Successfully diffuse volatile customer situations, offering solutions to pricing and shipping issues. •Provided a detailed and accurate account of customer specific products utilizing military specifications. •Viewed as an exceptional team player, while consistently exceeding performance benchmarks averaging more than 100 calls per day. •Upgraded customers’ accounts utilizing margins and discounts to enhance customer proficiency. •Expediting & setting priorities for the manufacturing floor •Following up with sub-tiers on orders •Assisting in shipping (creating packing slips/invoices) Requirements: High school diploma or equivalent; some college desirable Minimum of (3) years experience Knowledge in MS Office Suite Software and Windows-based Computer use. Please forward your resume (MS Word or PDF format) to: torranceresumes@helpmates.com *Must pass the criminal background and drug-screen. For immediate consideration please submit your resume to www.helpmatess.com or email: torranceresumes@helpmates.com helpmates.com-1-137062977ece1dc Mon, 30 Jan 2012 20:59:40 -0800 2012-02-07 2780 Skypark Drive #115, Torrance, CA, 90505, USA Contract, Temp to Hire Logistics, International Trade, General Accounting, Customer Service, Administrative, Manufacturing/Production Administrative/Clerical 137062977ece1dc Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3571&ref=137342477ece0b0 The Human Resources Administrator will be responsible to: Assist in the development and maintain an effective staff recruitment and hiring process which meets the staffing needs of the university. Receive and process all incoming applications and answer general applicant queries regarding open positions. Screen applications and as needed, interviews qualified applicants for referral to the hiring supervisor and manager. Post open Staff/Faculty/Administration positions on the college website and other job boards, send job announcements to mailing lists, and coordinate the advertisement of open positions. Coordinate employment offers with management and extends employment offers to selected candidates. Processes employee status change i.e: new hires, salary changes, terminations, and other documents into the internal database. Processes staff and faculty payroll, including troubleshooting issues as required ensuring timely processing of payroll. Provides ongoing review of all human resource policies and procedures and suggest changes. The Human Resource Administrator must possess: 2+ years of experience in a similar role Bachelor's degree or an equivalent combination of education and experience required. Demonstrated excellent oral and written communication skills Strong MS Office skills including: MS Word, MS Excel, MS Outlook and Payroll/ Human Resources software. Knowledge of federal and state laws and regulations related to human resources Awareness of latest trends in human resources Strong analytical and problem solving capabilities. helpmates.com-1-137342477ece0b0 Fri, 27 Jan 2012 20:02:02 -0800 2012-02-07 1200 Main Street #B, Irvine, CA, 92614, USA Contract, Temp to Hire Human Resources Administrative/Clerical 137342477ece0b0 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3552&ref=137313077ece0a5 Orange County based fire protection company with 45 years of experience providing fire protection and life safety in the western and southern Untied States is seeking a Dispatcher for their growing team. The Dispatcher will be responsible to: Receive emergency calls requesting police, fire or other emergency service. Determine nature, location, and priority of emergency. Dispatch emergency units as needed in accordance with established policies and procedures. Update internal database of information Perform general support duties related to dispatch activities Dispatched maintenance and repair work to technicians for completion for a high volume service department. Communicated with service advisors regarding scheduled timing and progress of all vehicles in service department for maintenance or repairs. Booked repair orders with descriptive explanation of repairs for customer review and manufacturer coverage of repair. Listed all recommendations for future repairs and maintenance for vehicle and informed customer of future needs. The Dispatcher requires: A minimum of 2 years of Dispatcher experience Possible temporary to hire position Candidates must have excellent communication skills both written and verbal Strong knowledge of the Microsoft Office Suites including MS Word and MS Excel helpmates.com-1-137313077ece0a5 Fri, 27 Jan 2012 09:02:01 -0800 2012-02-07 1200 Main Street #B, Irvine, CA, 92614, USA Contract, Temp to Hire Customer Service Administrative/Clerical 137313077ece0a5 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3517&ref=CSR+-+177ece0a4 Come work for a great leading distribution company. This exciting company located in Cypress is looking for Customer Service Representative. The Customer Service Representative will be responsible for answering heavy telephones and to verify customer and order information for correctness, checking it against previously obtained information as necessary. Inspect outgoing work for compliance with customer’s specifications. Must have strong follow up skills. Inform customers by mail or telephone of order information, such as unit process, shipping dates, and any anticipated delays. Will be calculating and quote shipping dates, process account invoices, process receiving reports, returns, billing correction and credit/debit memos. Must be professional and a team player. Pay: $14.00-16.00 per hour, depending on experience The following schedule is available: Monday to Friday from 8:00am-5:00pm To be eligible for the Customer Service Representative candidates must meet the following requirements: Must have at least 2-3 yrs of CSR in a manufacturing environment Must have strong communication and communication skills Must have High School diploma Excellent PC and mainframe background are a plus. It would be a plus if you have AS400 Must have the ability to work well in a fast paced environment Call center experience a plus Must be able to pass drug screen test helpmates.com-1-CSR+-+177ece0a4 Fri, 27 Jan 2012 08:15:41 -0800 2012-02-07 13221 South Street, Cerritos, CA, 90703, USA Contract, Temporary Customer Service Administrative/Clerical CSR - 177ece0a4 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3555&ref=CSR-137315977ece0a4 An excellent company near the city of Cerritos is looking for a Customer Service Representative with previous experience in a call center environment processing returns and/or credits. Will be responsible for the regional customer service functions with the objective that products be delivered on time, to the proper destination, in the quantity ordered, and with the agreed upon quality standards to be consistent with the expectations of the company and our customers. Duties for the Customer Service Representative will include but not be limited to the following: Provide superior customer service at all times to all customers Answer a large amount of customer within a call center environment Create and review various reports as needed Perform data entry of customer credits and/or returns as well as enter orders Authorize and ensure validity of customer returns, RA’s master accounts, drop ships Ensure that all transactions that affect the branch inventory and accounts receivable are processed accurately Work with corporate office on financing, marketing and supply chain initiatives Other duties as needed Schedule: Monday through Friday, 8:00am -4:45pm with a 45 minute lunch. Must be able to work mandatory overtime as needed. Pay: $15.00 to $17.00 per hour, depending on experience Eligible candidates for the Customer Service Representative must meet all of the following requirements: Must have 2-3 years, minimum, of previous customer service experience in a call center environment processing returns and/or credits Previous experience working with JDA and/or other customer planning systems a plus! Must be proficient in managing accounts, customers, and systems Must have a minimum of a High School Diploma, College Degree a plus Must be able to multi-task and meet deadlines while working in a fast paced, high stress environment Must be detailed oriented with excellent organization skills Must have strong computer skills and the ability to master new systems quickly. Must be proficient in Microsoft Office Programs (Word, Excel and Outlook) Must be able to pass a criminal background check and drug screen helpmates.com-1-CSR-137315977ece0a4 Fri, 27 Jan 2012 08:13:23 -0800 2012-02-07 13221 South Street, Cerritos, CA, 90703, USA Contract, Temp to Hire Customer Service Administrative/Clerical CSR-137315977ece0a4 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3498&ref=Legal+Secretary+-+177ece0a4 An established company in the city of Cerritos is looking for an experienced Legal Secretary with previous experience in Labor Law. The Legal Secretary will be responsible for supporting attorneys, paralegals and office staff with various tasks and duties. Duties for the Legal Secretary will include but not be limited to the following: Prepare and revises legal documents, correspondence, memoranda Communicate and relay information to various departments Proofread documents as needed Make travel arrangements Assemble documents and exhibits for court filings and recordings, hearings, arbitrations, mediations, depositions or other engagements Assists with preparation of marketing materials and PowerPoint presentations Read, sorts and print incoming mail, and e-mails, distribute as appropriate Schedule appointments and meetings for attorneys Manage and maintain calendars Maintains client files Fax, file, email and/or review documents and correspondence as needed Other duties and/or projects as needed Pay: $45,000 to $55,000 per year depending on experience Schedule: Monday through Friday, 8:00am-5:00pm with occasional mandatory Eligible candidates must meet all of the following requirements to be eligible for the Legal Secretary position Must have 2-3 years minimum of previous legal secretary experience in one of the following education, litigation, transactional or bankruptcy Must have some previous experience with Labor Laws Must be detailed oriented with excellent proofreading skills Must be able meet deadlines in a fast paced environment Must have excellent data entry and typing skills Must be proficient in Microsoft Office Programs (Outlook, Word, Excel and PowerPoint) Must have outstanding verbal and written communication skills Must have previous knowledge of document management systems such as IManage and Interwoven Records Manager with the ability to maintain filing in file folders Must have a minimum of a High School Diploma Must be able to pass a criminal background check and drug screen helpmates.com-1-Legal+Secretary+-+177ece0a4 Fri, 27 Jan 2012 08:13:05 -0800 2012-02-07 13221 South Street, Cerritos, CA, 90703, USA Full-Time, Permanent Legal, Administrative Administrative/Clerical Legal Secretary - 177ece0a4 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3480&ref=B12377ecddf4 Seeking Corporate-level Executive Assistant with a minimum of 4 years of experience. Position is temp to hire and will report to Vice-President of national publishing company. Duties and Responsibilities: Be responsible for heavy international calendar management, requiring interaction with both internal and external Executives and Assistants, as well as consultants, to coordinate a variety of complex executive meetings Answer phones and direct all incoming calls to appropriate party promptly and efficiently Communicate and handle incoming and outgoing electronic communications on behalf of executives. Assist with preparation of presentation materials Review and summarize miscellaneous reports and documents; prepare background documents and outgoing mail as necessary Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner Arrange travel schedule and reservations for executive management as needed Qualifications: Must have advanced knowledge of Word, Excel, Powerpoint, and Outlook Must type a minimum of 55 wpm Must have a minimum of 4 years of experience supporting corporate executives Must of knowledge of international time zones and coordinate meeting notices effectively Must be flexible, able to multi-task and provide support whenever necessary helpmates.com-1-B12377ecddf4 Fri, 20 Jan 2012 20:02:02 -0800 2012-02-07 700 Flower Street #410, Los Angeles, CA, 90017, USA Contract, Temp to Hire Administrative Administrative/Clerical B12377ecddf4 Helpmates Staffing Services http://www.helpmates.com/_jobSearch/positions.php?action=showPosition&recordId=3290&ref=Recep77ecddf3 Receptionist needed with excellent excellent communication skills, customer service skills and professional telephone etiquette. Individual will greet visitors, ascertain nature of business, and direct them to the appropriate person. Most often, this position will serve as the first point of contact for the office. Individual will be responsible for a variety of clerical tasks in addition to managing the front desk and must be willing to assist with projects as needed. Essential Functions and Responsibilities: Phones - Answer phone lines and screen telephone calls. Assist callers directly when appropriate or route calls to appropriate people; be able to handle a multi-line phone system in an efficient, timely and professional manner. Perform miscellaneous clerical and administrative duties as needed or assigned. Coordinate meeting rooms and conference calls. Required Qualifications and Experience: Must have prior experience managing a multi-line phone system. Must be proficient with Microsoft Office. Must be computer literate. Must be able to multi-task and prioritize. Must be detail oriented and organized Must be able to maintain company's confidential information. helpmates.com-1-Recep77ecddf3 Fri, 20 Jan 2012 19:02:02 -0800 2012-02-07 700 Flower Street #410, Los Angeles, CA, 90017, USA Contract, Project, Temporary Administrative Administrative/Clerical Recep77ecddf3 Helpmates Staffing Services