Not only do we do what we say we are going to do, we have the results to prove it. Helpmates continually receives the highest rating in the industry in customer satisfaction. In fact, our NPS* score has consistently been more than 2x higher than the industry average.
Best of Staffing Award Winners
– 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
Inavero, Inc., an independent professional services market research firm, reports on over 1.2 million satisfaction surveys from staffing agency clients and talent each year. This esteemed award recognizes staffing firms that have demonstrated exceptional client service, as measured by anonymous responses from their clients.
In fact, Helpmates consistently receives an NPS score of more than twice the industry average, ranking the highest in Southern California and among the top 2% in staffing companies nationwide.
2010 Service and Solution Award
Helpmates was recently recognized by a long-term client for providing innovative operating solutions resulting in significant cost savings at two California facilities. As one of the most prestigious recognitions that this global company awards, Helpmates was presented with the honor at a formal event at the client’s Michigan headquarters.
Risk Management Industry Leader
Helpmates was the first staffing company to earn the Safety Standard of Excellence Mark from the American Staffing Association and National Safety Council.
“When it comes to temporary worker safety, Helpmates has set a model of excellence,” said Amy Harper, Ph.D., National Safety Council director of workplace initiatives and Journey to Safety Excellence. “We are proud to work with the company as it continues efforts to protect workers in dual employer situations.”
Helpmates is proud to be actively involved in and leaders of the following professional organizations and associations:
American Staffing Association (ASA)
California Staffing Professionals (CSP)
Distribution Management Association (DMA)
National Human Resources Association (NHRA)
Professionals in Human Resources Association (PIHRA)
Young Presidents’ Organization (YPO)/World Presidents’ Organization/ (WPO)
*Net Promoter Score (NPS) is a respected measurement of client satisfaction in the business world.