Helpmates Staffing Services Named as Best Place to Work by Orange County Business Journal

Helpmates Staffing has been named one of Orange County’s Best Places to Work 2018 by the Orange County Business Journal.

Run by the Business Journal as well as the Best Companies Group, an independent research firm located in Pennsylvania, the annual Best Places to Work survey and awards program identifies, recognizes and honors the best employers in Orange County.

To participate in the program, employers must:

best Orange County employers

  • Have at least 15 permanent employees working in Orange County;
  • Have a facility in the county;
  • Be a not-for-profit or for-profit business or government entity; and
  • Must have been in business for at least one year.

“This is our second time on the Best Places to Work list and it’s truly because of our great employees,” said Rosalie Villa, Helpmates’ chief revenue officer. “They truly embrace Helpmates’ values: our culture of teamwork and camaraderie, as well as our focus on service to both our candidates and clients.

“This award really speaks to the quality of our leadership and how their accessibility, transparency and commitment to Helpmates’ team members has made our staffing service known throughout the Southern California region as the staffing firm to work for among the area’s staffing professionals.”

Companies participating in the survey went through a two-part process:

  • The first part evaluated each employer’s workplace policies, practices and demographics. This part was worth about one-quarter of the total evaluation.
  • The second part consisted of an employee survey that measured employee experience. This part was worth three-fourths of the total evaluation.

The Best Companies Group managed the overall registration and survey process as well as analyzed the data and used its expertise in determining the final rankings.

The Orange County Business Journal published the Best Places to Work special report in its July 23 issue.

If you’d like more information about how Helpmates can help you find work with some of the region’s top employers or help you find some of the top workers in the region, contact the Helpmates office nearest you.

Finding Those Elusive Creatures: Top Talent

Non-news flash: the best talent is incredibly hard to find today. With the unemployment rate at its lowest in 17 years, most people who want to work more than likely have found it

This low unemployment rate means that employers are willing to look the other way in regards to less-than-stellar job histories, felonies on their record and more, leaving recruiters and hiring managers scrambling and almost coming to fisticuffs when it comes to attracting and snagging candidates with in-demand skills.

find top talent los angeles

All employers want to hire the best employees they can afford. And while it’s a candidate’s market – and then some! – out there, we’ve found four strategies that can help you find the hard-to-find candidate with the skills, attitude, background, and solid work history you seek.

Take a look below.

  1. Good people know other good people: work your current employees for referrals. And work them hard!

The great ones know other great ones: they tend to hang out with them, live near them, go to/went to school with them, once worked with them, and so on. So it’s time to put together a robust referral program. No more: “refer a friend to us and get a Starbucks card,” or “If someone you refer to us is hired and stays for six months, you get $100.” No. Too weak.

Instead, make it extremely worth your current employees’ while to refer their friends to you. Hire a referral and give the referee $200 immediately; give the person giving you the referral $500 if the new-hire stays six months and then another $500 if the newbie becomes a yearling.

In addition, help your applicant tracking system help you with referrals: some ATS platforms have plugins that allow anyone in a company to notify HR or another designated individual when one of your employees finds someone online who looks pretty darn good.

  1. Reconsider the resume.

We know: blasphemy! But hear us out. Many people would be great employees but a) they don’t know how to write a resume that showcases how they can help you or b) they hire someone else who doesn’t know how to do this! Many people – as you well know – refuse to tweak a resume to highlight the skills they possess that you need. And so because those skills are hidden, you never see them and thus lose out on a potentially terrific candidate.

Some work history/skill assessment alternatives? If the job is skill-heavy (such as for IT and engineering), why not offer challenges/competitions open to anyone? Participants must give you their name, phone number and e-mail address in order to play and if you find they play well, you can contact them.

  1. Move away from that job board!

You already know LinkedIn is lousy with recruiters (87 percent of your fellow recruiting pros use the site for sourcing and contacting candidates.). Jobs posted on Monster, Indeed, Careerbuilder, et al do result in lots of applicants but the screening/culling process can be a killer. Instead, take a look at the job sites your candidate prospects frequent: Dice for tech, AngelList for startups, Dribbble for designers, and so on.

  1. Create a standalone website geared to the type of talent you seek and offer advice, news, job openings (your openings only).

The site should be more of an informational site than merely a recruiting site. Post blogs that discuss trends in the industry, news about movers and shakers, how to find work in the industry as a whole, salary information, etc. Offer forums/advice where professionals can ask questions from experts and their peers. And then provide links to job openings at your company.

(If this site truly takes off and receives a lot of traffic from talented individuals, make a bit of money by offering industry competitors to advertise on your site; create your own job board!)

When you’re having a hard time finding the perfect person, don’t go it alone: partner with the highly skilled recruiters here at Helpmates. Whether you need someone in the HR, healthcare, finance, administrative, or warehouse/distribution sectors, we can help. Contact the Helpmates office nearest you today.

How to Decline a Job Offer (So That They Won’t Hate You)

Let’s say you’ve been offered a job but it’s lacking.   In something.  The pay isn’t enough. It’s too far to commute. (“91 freeway westbound in the morning? Are you KIDDING me!?”) Your ex-boyfriend just announced on InstaStories that he got a job there. Whatever the reason, you’ve decided that the job isn’t what you thought it would be and so you’ve decided to turn it down.

But in order to get a job offer, one usually must say right out loud while shaking a hiring manager’s hand goodbye: “Thank you for this interview(s). I think I’d be a great addition to your team and I hope you will offer me the job.” Or you said as much on the phone. Or probably in your thank you letter after your interviews.

So. Turning down the job after you baldly and repeatedly said you wanted it? This is embarrassing.

No, it’s not.

People decline job offers all the time. What’s more, job offers get rescinded all the time. So, minor embarrassment aside, it’s perfectly normal to say no thank you after an offer’s been extended.

Los Angeles jobs

But. You never know: you may want to work at this company someday in the future. So be careful how you the job down: you want to do so with grace, professionally and in a way that makes the hiring manager think well of you.

Take a look below for how to do this.

  1. Don’t not show up on your first day.

Sure, you’re nervous about saying no. You also may be worried that you might be making a mistake by turning it down and so you postpone making a decision until the day you’re supposed to start. And so you don’t show up. And you don’t answer texts or calls or emails from your (could have been) new boss.

Instead, be a professional and as soon as you’re certain the job’s not for you, let the hiring manager know, preferably no later than a week before your start date. (Even better, turn it down before you even set a start date!)The absolute latest you can tell someone you’re not coming in: the day before your first day and even that is cutting it way too close.

Not showing up just shows extreme immaturity and massive inconsideration. Man- or woman-up and tell the hiring manager with days to spare.

  1. It’s best to call the hiring manager. Second best is an e-mail. Never text.

Yes, it could be a hard call to make. But the hiring manager deserves this courtesy. And you’re a professional: you definitely can do this.

Whether you call or email, follow these guidelines:

  • Thank the hiring manager for the offer. Tell her how much you appreciate her consideration of your skills and background.
  • Give a brief reason why you’re not accepting the offer/changed your mind. You don’t have to go into great detail: you’ve accepted a position at another company. After much thought, you’ve decided to stay put. You and your spouse discussed and the longer commute will just cut too much into critical family time, etc. You don’t even have to give a reason, you can just say “As wonderful as this opportunity is, unfortunately I am going to decline.” (If you say this in a phone conversation, understand the hiring manager probably ask for a reason. Have a good one handy. Again, you don’t have to go into details.)
  1. Offer a solution.

You’re not going to say “give me 20 percent more than you offered and I’m your gal!” Instead what we mean by a solution is to say you have several connections in your network who may be great for the position and you offer to talk to them about it and send their information to the hiring manager

You see, by turning the offer down, you’ve created a huge problem for your hiring manager: he has work to be done that no one’s going to do and he to go through the interview process all over again! By offering a solution you show that you understand you’ve created a problem and you want to help fix it.

This shows empathy and professionalism.

  1. Say you want to stay in touch.

The world of work is small one. Particularly within industries. There may come a time when you will want to work for this company. Or you may see the hiring manager at conferences, seminars and other professional events. If you aren’t yet connected on LinkedIn, say you will send a connection request soon (and then do so that day). Even a simple “Thank you for your time and offer and I hope we meet again,” will be enough.

Say yes to your next job offer by contacting Helpmates. We have many great job and career opportunities in Orange and Los Angeles counties. Good luck with your job search!

How to Get the Most Out of Your Recruiter

We’re recruiters and we love it! For all its many ups and downs, it’s a career that helps candidates find work and our clients find great employees. Our hearts just go zing! when we help someone find a new position. After all, without work, we can’t support our families, we can’t realize our dreams, we can’t help our children become all they can be.

Los Angeles recruiters

So we fully understand that “a job” really is more than that: work can give us meaning and provide us the opportunity to work at something greater than ourselves. It also can provide community as well as income.

So in a very important way, jobs are our lives in the sense that without work, we can’t truly live. And that’s why we think working as a recruiter is one of the greatest careers out there because our work has a massive impact on individual lives.

(In fact, the American Staffing Association [the trade association of the staffing industry; Helpmates is a member], has a whole section on the benefits of recruiting/staffing as a career: Staffing as a Career – A Whole Opportunity Awaits. If you’ve ever wanted to sit on our side of the desk, we hope you check it out.)

Not All Bright Lights and Glamor

Still, working as a recruiter in the staffing industry is intense. Our days are extremely busy day. As in incredibly, astonishingly, exceedingly, unbelievably, absurdly busy.  On any given day we could:

  • Need to find 20 people to head to work at a distribution center. Tomorrow. Oh, and the client called us about it at 4 p.m.
  • Need to fill 10 administrative assignments this week. We only have eight great admin professionals available, so we need to interview several more so that we can fill our clients’ needs.
  • Three temporary associates called in sick at the last minute, and we need to replace them ASAP.
  • We have two great accounting professionals coming in for an interview with us before we send them out on a terrific permanent job interview.

And that’s all while fielding lots of phone calls and dozens upon dozens of e-mails from our clients and candidates.

What to Look for in a Recruiter/Staffing Service

Looking for work is stressful enough; don’t make it harder by working with a service that makes your job search more nerve-wracking than it need be.

When looking at different staffing firms, look for:

  • A firm in which most of its recruiters are Certified Staffing Professionals (CSPs). CSPs are certified by the ASA and the designation shows that the recruiter has the expertise and commitment to adhere to the highest standards of professionalism. The exam is comprehensive and takes considerable study before a recruiter can pass. It’s a true mark of distinction and all of our recruiters here at Helpmates are required to take the exam and pass it!
  • A commitment to treating all candidates with the utmost respect and understanding. This actually can be rated. Inavero’s Best of Staffing surveys asks both staffing service clients and candidates to rate their staffing service and then Inavero tallies results and provides its Best of Staffing award in the two categories. Only two percent of staffing firms in the U.S. and Canada win these awards and Helpmates has been placed on the “Best of Staffing” list for eight straight years. Winning the candidate (called “talent” by Inavero) satisfaction award is a sign that our candidates feel we treat them with the respect and consideration they are due.
  • Look for a service with recruiters who have stayed with the company for at least three years. The staffing and human resources industries are well known for their internal employee turnover rates. So when you find a service with recruiters with several years’ tenure, you’ve found a firm that treats its internal employees right – a very good sign for you! Here at Helpmates, our average recruiter tenure is 5.1 years and our turnover is less than half of the staffing industry’s rate.

How to Get the Best Out of Us

If you’re looking for work and contact one of our offices, we want to make sure you have the best experience possible, so we want you to know this:

We truly want to help you find work. Really. Honest. Truth!

But we do have constraints and the biggest one is this: our primary job isn’t to find people work; it’s to find our clients the best workers.

Remember, our work on your behalf costs you nothing. If our main purpose was to find you work, we’d have to charge you for it. We need to make a profit: Helpmates is a business, after all.

So our clients pay for our work and therefore our top priority is to find them the best candidate for a position. Yet right up there with that priority (as in, thisclose) is finding you work.

However, unless you have the skills and background our clients need, we won’t be able to place you. You could be the nicest, the hardest working, the most devoted person in the world, but if you don’t have the skills or experience our clients need, we may not be able to find a position for you.

However, that doesn’t mean we can’t help you.

What does that mean? If you have flexibility and are willing to take positions for which you may be overqualified; if you understand our client-stipulated constraints; if you understand that even temporary assignments are real work, should be treated as such (yes, put your time with us on your resume) and can lead to more permanent work; if you’re open to learning new skills (such as Microsoft Word, Excel, PowerPoint, etc.) on your own time, without pay (we provide the software so that you may do this at home); we will work very hard to help you.

After all, if you do the above, you’re showing initiative and you’re showing a great work ethic. In other words, to paraphrase Tom Cruise in Jerry Maguire, you’re helping us help you and so don’t be surprised if we go out of our way to help you as much as we can!

In the meantime, take a look at our current temporary, temp-to-hire and direct-hire opportunities at some of Orange and Los Angeles counties’ best employers. If one appeals to you, follow the instructions on the listing or contact us! We look forward to helping you find a great position.

5 Ways Contractors Can Help Maximize Your Talent ROI

Today’s organizations are looking for ways to maximize their talent investment while simultaneously attracting and retaining exceptional professionals. No small task, right?

The pressure is on!

Are you maximizing your talent investment?

Orange county staffing

In today’s ever-changing economy, the most resilient of organizations are maximizing their talent investment by getting creative. Balancing full-time and part-time employees with contractors offers unique benefits to keep your organization agile and successful. In fact, here are five ways contractors can help you maximize your talent ROI:

  1. They help you stay flexible. Flexibility in staff and staffing costs allows organizations of all sizes to remain profitable. The ability to scale up or down your staff to meet increasing (or decreasing) workflow removes unnecessary stress and planning for handling permanent staff.
  2. Contractors can help you reduce talent costs. It’s one of the oldest benefits of working with contractors and it still rings true – augmenting your staff with contractors often can reduce your talent costs significantly. Besides saving you time and cost by outsourcing your recruiting function, you’ll also save on benefits and onboarding costs. And when the contract ends, the salary comes off your payroll (unless/until you need more talent).
  3. They help you better allocate resources. When you work with a staffing partner (such as Helpmates), the administrative burden of paperwork and oversight, as noted above, falls on the staffing partner instead of the employer. This can free your managers or HR department to focus on more mission-critical tasks.
  4. Contractors bring some fresh perspective. Contractors can serve as a breath of fresh air for many employers. Maybe you’re struggling with a specific challenge or your organization is suffering from stagnating innovation. Or maybe you’re not suffering or searching at all! Regardless, contractors bring a fresh perspective and voice that can help illuminate problems or call attention to hidden strengths within your team or organization. A “fresh set of eyes” can help you see things differently and can often help you gain a critical competitive edge.
  5. They can help increase performance across the board. Many professionals thrive in contract roles and seek out short-term opportunities with organizations such as yours. The most successful contractors enjoy the constantly-evolving challenges and opportunities presented by new organizations and projects, and tackle them with enthusiasm. The very nature of contract employment also demands consistently high performance – contract employees can’t just sit back. They’re constantly improving their skills and gaining new ones. Their ability to land future contracts depends on it. That means better results for your team and ultimately, your organization.

We work with some of the most talented professionals across Southern California. Our network of contractors is ready to jump in and start getting results for your organization. Contact your nearest Helpmates office today to talk about your specific needs and to learn more about how we can help your organization achieve its goals.

Image courtesy of Ambro at FreeDigitalPhotos.net.

4 Ways to Maximize Value From Performance Reviews

For many organizations, performance reviews are an item to check off the to-do list. But the most successful enterprises use annual reviews as a strategic leadership and planning tool. Research shows that more than 2/3 of employees would work harder if they felt their efforts were better recognized, and organizations who implement regular employee feedback have turnover rates that are nearly 15 percent lower.

It’s time to start getting value from your performance reviews

Los Angeles Staffing firm

Make 2017 the year your organization gets real value out of performance reviews. Keep these four tips in mind:

  1. Ensure performance reviews are a two-way street. Employee input and feedback are critical components of successful performance reviews. Your meeting should include much more than reading scores off of a sheet! At least a few days in advance of your meetings, send an email (or mention to your team individually) explaining that, while you’ll be delivering feedback in performance reviews, you will be expecting some input and feedback from your team as well. That includes feedback on the organization, or input on where employees would like to take their careers. Set expectations ahead of time, so that you really maximize your time reviewing performance reviews and demonstrating clear value for everyone involved.
  2. Be prepared to get specific. Avoid generalities such as “You’re doing much better,” or “You’re doing a great job” during performance reviews. Everyone appreciates compliments, but when you provide specific examples of great work or offer measurable differences that demonstrate how your employee is doing “much better,” you’ll not only boost the esteem of your team, you’ll help illustrate just how your team has improved. Research shows that more than half of employers don’t track improved performance — tracking performance helps your employees feel valued and ultimately to contribute more! To get even more value from your performance reviews, consider offering suggestions for ways to take results even higher for next year as well.
  3. Go beyond delivering feedback. Specific feedback is important, but you should go beyond feedback to ensure you’re setting the stage for continued success. Prior to scheduling your employee meetings, meet with HR or executive leadership to ensure you have outlined specific next steps for each employee. To start, use some of those tips build on the suggestions found in the third suggestion above.
  4. Realize you’re just getting started. Research shows that nearly 2/3 of employees don’t ever see changes based on feedback they give during reviews. So while you may be relieved to have finished your performance reviews, simply delivering feedback and setting expectations isn’t enough to get real change or results. The end of the review is where the real work begins! As their leader, it’s your responsibility to ensure your team members have the tools, support and accountability needed to reach their goals. Many of us have left a meeting or workshop feeling excited about what we can accomplish…but it’s very easy to fall right back into our old patterns. As their leader, you can help bring it all together and keep everyone on track toward reaching their individual and team goals. Consistent follow up meetings can help you stay on track, even just a few minutes every week.

Performance reviews are a valuable tool to help you assess and retain your top talent. But when you need help finding talent, call your nearest Helpmates office. Our network includes thousands of professionals across Southern California. We can help you find the best employees to reach your organizational goals.

Time Management 101: Tips for Recruiters

Ever feel like your day just flies by? From reading resumes to posting jobs and interviewing candidates, the 8 to 5 can evaporate quickly for recruiters. But while fast days can be a good thing, it can sometimes leave you feeling stressed or worse, behind.

Rescue your time with these tips for recruiters.

Los Angeles Staffing

It’s not impossible to balance daily recruiting responsibilities and maximize your time while finding the best talent. Try these four tips to reclaim your time and focus on your most mission-critical tasks:

  1. Avoid last-minute meetings. The ‘pop in’ is a notorious time waster in every office, but for recruiters they can prove costly. One or two minutes here and there may not seem like a big deal, but when you have three, four or even five people popping in to your office for a few minutes every day, they can quickly turn into hours wasted. Not only do you lose the actual time speaking with colleagues, but you lose time and focus on the tasks at hand. In other words, you have to break away from what you’re doing then get yourself back on task. Often times, this time doubles (or even triples) those ‘few minutes’ you were initially going to lose! When you are heads down on mission-critical work, let your coworkers know that you’ll be unavailable. If you have a ‘chat’ or ‘email’ program that allows you to set your status, be sure to set your status to ‘busy’ or ‘unavailable’ when you’re working on your most important tasks. Then, be sure to stick to your guns. If an unexpected pop in stops by, smile and politely let your colleague know that you’re unavailable now, but stop by at XX time and you’re happy to help (or, ask if it’s something that can be handled via email).
  2. Turn off email notifications. While some issues may be better relegated to email, the most productive recruiters manage email effectively. ‘Inbox zero’ is a nice goal, but it can seem intimidating or even impossible for many. As a result, many recruiters receive constant email notifications, dealing with emails as they come in throughout the day in order to prevent a backlogged inbox. While this may seem like a good idea, constantly checking your email means that you’re not actually working on work! Instead of being constantly on call for email, set certain times throughout the day to check and handle your messages. This way, you can stay focused on tasks as they land in front of you and can avoid distractions provided by emails throughout the 9 to 5. (Hint: This also works well for voicemail messages).
  3. Set a plan for your day (but know it likely won’t be exact). Take a few minutes at the end of each work day to outline your goals and set expectations for the following day. While pop-up meetings, client calls and last-minute interviews will come up from time to time, having an idea of your must-dos and scheduled calls or meetings ahead of time can allow you to prioritize your time effectively and more efficiently handle interruptions or disruptions to your day.
  4. Partner with a staffing firm. One of the best ways to eliminate unnecessary time wasters and allow you to focus on mission critical steps is to partner with a staffing firm (such as Helpmates!). We take on the most time-intensive tasks of recruiting and only present you with the most qualified candidates for your job openings, freeing you to focus your interviewing efforts on top tier candidates who are ready to step in and make an immediate impact. Rather than sifting through thousands of resumes, you’ll only see the most highly qualified few at the top of the pack. Whether you need help vetting candidates at the onset or would like someone to take on a bulk of the process, your staffing partner can help eliminate unnecessary steps and burden on your organization.

We can help your organization better maximize its talent investment. Our network of talent includes top professionals in a range of disciplines across Southern California. Contact your nearest Helpmates office to learn more about how we can help your organization.

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